Find a reputable business?

Reputation Report

LoanCenter.com

 Member | 5,155 inquiries |
Loan Companies

PO Box 76809
Los Angeles, CA 90076
| Get Directions

(888) 333-5645

http://www.wilshireconsumer.co...

Customer Service Hours:
Mon-Fri: 7 AM- 7PM PST
Sat-Sun: 6 AM-10 AM PST

Company Rating

AA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

91%

Complaint Resolution Index (CRI)

Membership Information

proud-member

Proud member since 07/09/2010
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 11/15/2017

LAIRS

This company is the worst company to get involved with period. I paid them have receipts from them that was paid in full and they still stole my truck. As they did this to many others just research then and find out for yourself. I usually never write a negative comment about a company even if I didn't recieved good service. I have to tell the truth about Wilshire so maybe I can prevent someone else of getting robbed.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

91%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

11 complaints against LoanCenter.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
7 Agreed to make an adjustment
2 Refusing to make an adjustment
2 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Need fast cash, apply for a car title loan. Based on the value of your car, Wilshire Consumer Credit will hand you the cash. Having bad credit or no credit is not a problem.

Primary Contact: Jim Eyraud (Vice President)
Business Started: 8/29/1988
Social:
About LoanCenter.com

At Wilshire Consumer Credit, our goal is to provide businesses with the ability to offer more loan options for their customers. Our automotive Title-Loan Program compliments your current loan options by providing higher-limit loans to customers with valid titles to their vehicles.

With the backing of one of the largest independent sub-prime finance companies, you can expect rock-solid reliability and top-of-the-line service and support.

Read More

Interested in LoanCenter.com?
Contact them directly!

Request Quote

Licensing

California Department of Business Oversight

Verified License

License Number: 603D283
Status: Active

Read More

Government Actions

Agency: Consumer Financial Protection Bureau
Description:


On September 30, 2015, the Consumer Financial Protection Bureau, ("CFPB") filed a Consent Order against Westlake Services, LLC ("Westlake"), dba, Westlake Financial Services, LLC and Wilshire Consumer Credit, LLC ("Wilshire"), dba, Wilshire Commercial Capital, LLC for allegations they violated the Fair Debt Collection Practices Act, the Truth in Lending Act, and the Dodd-Frank Wall Street Reform and Consumer Financial Protection Act by performing illegal debt collection tactics. The CFPB found that Westlake and Wilshire deceived consumers by calling under false pretenses and using phony caller ID information, falsely threatened to refer borrowers for investigation or criminal prosecution, and illegally disclosed information about debts to borrowers' employers, friends, and family. The Action further charges that Westlake and Wilshire violated consumer financial laws in their advertising, customer relations, and account servicing practices. Specifically, the CFPB found Westlake and Wilshire deceived borrowers about the effects of due date changes or extensions to loan terms and hid the true cost of credit.



Under the terms of the CFPB Order, Westlake and Wilshire are required to end their deceptive debt collection practices by complying with the Fair Debt Collection Practices Act, the Truth in Lending Act, and the relevant sections of the Dodd-Frank Act. The Action Orders Westlake and Wilshire to stop illegally disclosing borrowers loan information to third parties, end unlawful advertisements, give consumers truthful information about their loans, pay a $4.25 million civil penalty and provide approximately $44.1 million in compensation to victims. 



 



Date of Action: 9/30/2015

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Wilshire Consumer Credit
1800cartitle.com

Websites:

Contacts:

Sheryl Salsgiver (Compliance Specialist)
Tracy Bergiman (Compliance Specialist)
Customer Service

Other Categories: