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Wood-N-Tap Bar & Grill

81 inquiries |
Full Service Restaurants

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99 Sisson Avenue
Hartford , CT 06106 | Get Directions

(860) 232-8277

http://woodntap.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/11/2018 Christina B.

I hope the company reprimand him for being unprofessional and rude.

My friends and I came to Wood & Tap on Sunday October 7th 2018. There was a "manager" there who was very rude towards me all because he saw an empty jello shot container on the table. I told him it was brought in to get trashed and that no one had any in the restaurant. He said he BETTER NOT SEE IT AGAIN. This man has lost his mind if he thought he could talk to me anyway. He stopped serving us over trash. Money lost on the behalf of him. He came over to our tables still with the same attitude and he lied telling one of my friends if I leave he will serve them again. He never told me to leave. He stopped service right after he saw the empty container. I really believe he was being racist towards me and my friends who the majority of us were black. So before I go beyond this complaint and talk to a lawyer, I'm hoping that this reaches the proper channels so this won't happen again. His name is Quinton and he is the bartender manager.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wood-N-Tap Bar & Grill closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a bar and restaurant.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Bars

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