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Woodland Hills Buick GMC Cadillac

314 inquiries |
New Car Dealers

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6133 Topanga Canyon Blvd.
Woodland Hills, CA 91367 | Get Directions

(818) 348-4352

http://www.woodlandhillsgm.com

Sales & Financing: M-S: 9-9, Sun: 10-8
Service: M-F: 7:30 AM-5PM
Parts: M-F: 7:30 AM-6PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/20/2013 Fernando G.

Buying a used cars? Be wary!

I walked onto the lot after seeing a vehicle on their website. The vehicle was reduced by $9k so I thought it as a great deal. Unfortunately, the sale was less than pleasant and was lucky to walk away with the shirt on my back. The finance guy was a snake as he tried to add a $600 theft system I didn't ask for. When I called him out on it he became upset. The sales manager wouldn't even add floor mats that were pictured on the internet add. He merely said they aren't there now and I'm losing too much money on the deal. If it weren't for the savings I would have walked away! I've let my friends and family know to not

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Woodland Hills Buick GMC Cadillac closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are your Woodland Hills Buick, GMC, Cadillac Dealer servicing the greater Woodland Hills Area specializing in new and pre-owned Buick, GMC, Cadillac Cars, Buick, GMC, Cadillac Service & Buick, GMC, Cadillac parts.

Primary Contact:	Kevin Hochman Esq. (Director Of Corporate Operations)
Business Started:	4/1/1968
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 251910
Status: Valid

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Keyes Woodland Hills Buick GMC Cadillac

Websites:
There are no additional web sites.

Contacts:

Hovik Khachekian (Service Manager)

Other Categories:

Used Car Dealers

General Auto Repair Services

Automobile Leasing Service

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