Workmen's Auto Insurance Company ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some insured complain after being involved in an accident they are unable to reach the company to inquire on correct procedures for handling claims and other paperwork. Complainants allege their calls are received by voice mail messages and calls are not returned. Other customers complain they do not understand their monthly statements. Some report the monthly amount is more than they agree to pay. A few complain late charges regularly appear in error on monthly statements or that payments are not properly applied.~~The company responds to a some complaints by agreeing to contact their customers for general service issues or billing questions. Some complaints are unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Workmen's Auto Insurance Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Workmen's Auto Insurance Company provides auto and home insurance services.

Primary Contact:	John Mejia (Vice President Of Operations)
Business Started:	8/1/1949
Social:

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Licensing

California Department of Insurance

Verified License

License Number: 13250
Status: Inactive

California NAIC # 13250-issued 1949

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Workman's Insurance Group

Workmens Auto Insurance Co.

Websites:
There are no additional web sites.

Contacts:

Inquiry Unit

Nicholas Lannutti (President/CEO)

Addresses:

714 West Olympic Blvd. Suite 800, Los Angeles, CA, 90015

Reputation Report

Workmen's Auto Insurance Company

Complaints and Resolutions

Other Information