WS Realty, Inc. ratings, reviews and complaints - Property Management

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against WS Realty, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Optimum Property Management manages all homes in the Rent to Own program as well as apartments, single family homes, and commercial developments.

Primary Contact:	Katherine Hall (Real Estate Agent)
Business Started:	3/21/2006
Social:

About WS Realty, Inc.

Optimum Property Management provides outstanding rental management in the High Desert region of Southern California. We pride ourselves in being the most knowledgeable, courteous and customer service-oriented property management company in the area. Our company works very hard to provide the highest quality resident services you'll ever experience.

Optimum Property Management is dedicated to serving the property owner. We realize that as an owner of income producing property, you are in need of prompt and reliable service, and you deserve just that. That's where we come in. Our attention to detail will make a significant difference in the condition and yield of the property. We handle all of the problems and headaches of ownership while allowing you time to enjoy the benefits. Let us turn your headache into a profit center today!

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Licensing

California Department of Real Estate

Verified License

License Number: 01524530
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Optimum Property Management

Websites:
There are no additional web sites.

Contacts:

Customer Service

Tony Alvarez (Account Supervisor)

Jack Hall (Vice President)