based on 14 reviews

  • Category:
  • Address:
    538 West 21st Street, Suite 38571
    Houston, TX 77008
  • Phone:
    (866) 986-3713
  • Website:
  • Social:
    Zoom Auctions on Facebook Zoom Auctions on Twitter 
  • Hours:
  • Primary Contact:
    Customer Service
  • Business Started:
    11/8/2007

This company's business is a online automobile auction site and transportation service.

2,436 inquiries

About Zoom Auctions

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Customer Reviews & Ratings

14 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    do not get any cars from this company

    Posted on 12/18/2014

    This company is a fake one. I give the a deposit on the car and I never received the car or my money back. I called them in numerous time but no one is picking up the phone.

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  • 1 Review
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    Zoom Auctions still has $850.00 of mine, and I am unable to contact them or access my account.

    Posted on 5/5/2014

    I was happy with the Harley Davidson that I purchased through Zoom Auctions in December 2013, However they still have $850.00 of mine and the website has been under construction for several months now. I want my money.

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  • 1 Review
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    Car was not listed as having mechanical roblems

    Posted on 4/14/2014

    Purchased a car from Zoom Auctions after looking at their listings and making sure there was no mechanical damage listed as some of their cars. Ended up paying $6300 after fees, close to blue book value. After I received the car, I discovered the transmission did not work properly. Then later on when I received the title paper work from Zoom Auctions, it stated on one of the forms that the car had been traded in by the former owner for $500. I called the former owner and she said the transmission had gone out and she traded it in at a car lot. I called Zoom Auctions and told them of their failure to mention mechanical damage in their listing and I requested a partial refund for the thousands it would take to make the car whole. In good faith I purchased a car based on the knowledge they made available to me. Save yourself grief and shop elsewhere, stay away from this business!

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  • 1 Review
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    Zoomauctions.com

    Posted on 1/18/2014

    So I just finished reading all the previous posts. As challenging as it was, strong accents even in written text... But, I just called the 800 number, (866) 986-3713, and it sounded like a nasty dirty blond smacking bubble gum,tattoos everywhere high on meth imbecile answered the phone, recorded message. I had a similar experience with Africans trying take $400 for a modeling agency and wanting to take $85 processing fee. Must be the same group of low life crooks. I don't think I will deal with these scum. See how some bozo will post the standard text AGAIN in regards to standard company practices and refunds. Stop cheating good Americans. Please post your experience here!

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  • 1 Review
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    zoomauctions not real but real scam be warned!!!!!!!!!!!!!!!!!!

    Posted on 12/6/2013

    Abdulmumeen Ibrahim be carefull with zoomauctions they are not real, my first purchase WAS suzuki forenza 2005 at buy now $700, i call zoomauctions to tell them am paying for this vehicle because it is buy now even before the auctions end, zooms raised an invoice to me for the payment, the worse thing came after i paid everything, when i paid the money into their account through wire transfer i ask for bill of sale and shipping quot, this is the worse thing i will ever try with zoomauctions again, i call zooms for more than 20 times the the whole extensions no body to pick my call even if someone pick the call the next thing is to transfer the call were nobody to pick and no response, i call back again some one pick the call and start telling me another story that the vehicle catch fire i will not like the car anymore that they are going to refund my money, this happen after two episode by sending 2 wrong quot. lies they did all this intentionally, they all know what they are doing, i Wonder i purchase for suzuki forenza s 2005 but they send quot for an old chevrolet bus which i have no idea with , the last email was an old burn pontiac 1962 send to me telling me some laws barking antiques, how ever am not historian what am i going to do with such vehile. so be warned with this guys.

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    Business responded on 12/12/2013

    ZoomAuctions.com is a premier online marketing service designed for consumers and international auto dealers to access the North American automobile auctions, a market that would otherwise be unavailable to them. ZoomAuctions.com is the one-stop destination that offers savings through relationships with more than 500 auto dealers across multiple categories, including classics, early or late model cars, salvage, trucks, SUVs, motorcycles, boats, snowmobiles, jet skis, recreational vehicles, and more.Zoom Auctions, the world’s leading online automobile auction site. Founded in 2007, Zoom Auctions transports cars to over 80 countries around the world. Members all over the world have come to Zoom Auctions because of our access to extensive inventory with more than 100,000 vehicles available for bidding each day. Members can choose from classics, early or late model cars, trucks, SUVs, motorcycles, boats, snowmobiles, jet skis, recreational vehicles, and more. Zoom Auctions accesses the most competitive North American auctions reserved for local automobile dealers. Zoom Auctions gives you direct access to vehicles coming from insurance companies, car leasing companies, banks, dealers, fleets and rental car companies. Zoom Auctions delivers to all cities in all countries around the world. Zoom Auctions’s web site is open to the public 24 hours a day, 7 days a week. In order to purchase a vehicle through Zoom Auctions you need to do the following: Register for free on our website Once you have registered, you are now eligible to place a bid on a vehicle of your choice. In order to follow through on your bid, you must place a deposit equal to the greater of $400 or 10% of your bid price. Assuming you have placed the winning bid on our site, Zoom Auctions will then take your bid to the live auction. After the auction is won and the vehicle is paid in full, we will arrange transportation. You have made an excellent choice coming to ZoomAuctions.com. We hope you take some time to sit back, relax, and take a look at all that we have to offer. We think you'll find that your experience with us will be an exciting one. ALL REFUND REQUESTS ARE PROCESSED BY OUR ACCOUNTING DEPARTMENT WITHIN 24 HOURS. IT CAN TAKE UP TO 3 TO 5 BUSINESS DAYS FOR THE CREDIT TO POST TO YOUR CREDIT CARD OR BANK ACCOUNT. Payment Questions What are the methods of payment? Deposits can be sent by credit card. Bank wire transfers are also accepted for deposits. Full payments for successful purchases must be sent by bank wire transfer or certified check. Back How do I make bank wire transfer and what are your company's bank wire instructions? You simply print out our bank wire instructions form together with the invoice for the car. Then you go to your bank and give them our bank wire instructions. Please do not forget to send us an email confirming that you did send a wire to us. Back Why do I have to pay the deposit first? A deposit lets us know that you are serious and intend to actually buy a vehicle. Back What is a minimum required deposit? Minimum deposit is $400. Back How do I know how much to deposit? Deposit of 10% from the purchase price is required. For example if you wish to place a bid or submit A “buy now” offer for $10,000 you will need to have $1000 deposit on your account. We only accept up to $1,000 deposit by credit card. An additional deposit must be made by wire transfer or certified check prior to the bid being submitted. Back Will you refund my deposit if I request? Yes we will refund your deposit within 24 hours upon your request. Back How much time do I have to send my money over to you after the purchase? You have 24 hours pay for the purchased car. To avoid any kind of late fees and penalties you have to send your money the same day you made a successful purchase. Payment for vehicles can only be made by wire transfer. Back What are the penalties if you do not receive my money on time? You have 24 hours to pay for the car, if we do not receive the payment from you within 24 hours of the purchase, we will charge you $50 or 0.125% per day as a late fee and you will be asked to send a copy of confirmation of your payment along with the contact information of a sending bank. If we do not receive a payment or a copy of confirmation from you in 5 days, we will relist or relieve the vehicle and you will be charged minimum of $400 or 10% from the price of the car as a relist fee. Back How would I know if you received my payment? You will receive an automated email message. You can also check the status of your payment in “Finances” section of your profile. Back What fees does ZoomAuctions charge? Fees Deposits: The following deposits must be paid in accordance with the requirements set forth herein and as further set forth within the Agreement: a. Initial Deposit: Four Hundred dollars ($400.00) or Ten Percent (10%) of your total bid offer amount (whichever is greater). The deposit is refundable less a $85 service fee. Other competing sites charge an annual registration of $150 dollars for vehicles that we offer for FREE on our site. We do encourage our members to bid on multiple vehicles before requesting refunds. Refunds: If your bid/offer is not the highest offer at the insurance auction which we submit the bid/offers and as a result you are not awarded your vehicle, your deposit will remain in your account for any other bid/offer you make on ZoomAuctions at no cost to you. If you choose to have your deposit refunded you must request a refund info@zoomauctions.com. Please make every effort to make realistic bids on multiple vehicles before you decide to ask for a refund. We do not want our bidders/buyers to get discouraged after bidding on a few vehicles. Wire Fee: If you submitted your membership fee via a wire transfer, there is a thirty five dollar ($35.00) outbound wire fee associated with the transaction and will be deducted from any funds held on account by ZoomAuctions. Checks will be issued for wire ref

  • 1 Review
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    called my home around 5:00 AM in the morning for asking CREDIT CARD NUMBERS

    Posted on 11/19/2013

    I have registered and bid one car which was Jeep Library 2008 with $500 dollars, the next day about 5:00 AM in the morning at west coast time. someone called from toll free number starting 866-986-3713 and a African american lady with dog braking sound on background asked to down payment for $400 to bidding the car you bid and won or matched. I was sleepy and almost going to them authorize my credit card but decide to check one more time in the morning before or make payment online. however, when i browse the company address and information based on internet they were all fraud business. they're salvage car auction site you will never get a chance locate a car. heads up guys.Peace.

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  • 1 Review
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    PLEASE!!! DO NOT GIVE THEM YOUR MONEY!!!! A TOTAL FRAUD AND SCAM!

    Posted on 11/7/2013

    I called them first and wanted to bid on two cars. They were extremely insistent on getting my card information to charge a "deposit" of $400 or 10% of whatever the price of the car is. IF you do not win a car through the bid, you are supposed to receive a FULL refund. BUT, they charge $85 as a processing fee and say that they will refund $315 to your account. It's been a month now, and I STILL have not received my money, and every single time I call them, they say 3-5 business days, but the money never comes. Then they say that it's a problem with our bank, but the bank does not know anything about the transaction, cuz it's these guys who are supposed to give back the refund. Also, I bid on a car once, and they called the next day and said that I had been outbid, but in about the week, the SAME car is online for auction! What??? So right now I'm STILL waiting for my refund, and when I called them and asked to be directed to a manager of the company, they say that they cannot do this. And when you start complaining about it, the customer representative starts talking against you and speaks at the same time that you speak, not allowing you to mention your point! And then I ask them to direct me to the billing department, and then they say that they can't do that either!!! And they tell me that, that's how companies work!!!?? PLEASE! DO NOT GET CAUGHT UP ON THIS SCAM. ITS A COMPLETE LIE AND FRAUD..100% FRAUD AND CRIMINALS. I also asked if I could come and check out the car that I was gonna purchase, but they say that customers are not allowed to see the car! And that once we win the bid, the car would be shipped. HOW CAN YOU BUY A CAR WITHOUT EVEN LOOKING AT IT?? PLEASE GUYS, I'VE HAD MY EXPERIENCE HERE, AND I WANT EVERYONE ELSE TO SAVE YOURSELVES FROM THIS. ALSO, PLEASE REPORT THESE CRIMINALS TO THE POLICE AT ONCE!!!!!!!!!

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    Business responded on 12/12/2013

    3ALL REFUND REQUESTS ARE PROCESSED BY OUR ACCOUNTING DEPARTMENT WITHIN 24 HOURS. IT CAN TAKE UP TO 3 TO 5 BUSINESS DAYS FOR THE CREDIT TO POST TO YOUR CREDIT CARD OR BANK ACCOUNT. Payment Questions What are the methods of payment? Deposits can be sent by credit card. Bank wire transfers are also accepted for deposits. Full payments for successful purchases must be sent by bank wire transfer or certified check. Back How do I make bank wire transfer and what are your company's bank wire instructions? You simply print out our bank wire instructions form together with the invoice for the car. Then you go to your bank and give them our bank wire instructions. Please do not forget to send us an email confirming that you did send a wire to us. Back Why do I have to pay the deposit first? A deposit lets us know that you are serious and intend to actually buy a vehicle. Back What is a minimum required deposit? Minimum deposit is $400. Back How do I know how much to deposit? Deposit of 10% from the purchase price is required. For example if you wish to place a bid or submit A “buy now” offer for $10,000 you will need to have $1000 deposit on your account. We only accept up to $1,000 deposit by credit card. An additional deposit must be made by wire transfer or certified check prior to the bid being submitted. Back Will you refund my deposit if I request? Yes we will refund your deposit within 24 hours upon your request. Back How much time do I have to send my money over to you after the purchase? You have 24 hours pay for the purchased car. To avoid any kind of late fees and penalties you have to send your money the same day you made a successful purchase. Payment for vehicles can only be made by wire transfer. Back What are the penalties if you do not receive my money on time? You have 24 hours to pay for the car, if we do not receive the payment from you within 24 hours of the purchase, we will charge you $50 or 0.125% per day as a late fee and you will be asked to send a copy of confirmation of your payment along with the contact information of a sending bank. If we do not receive a payment or a copy of confirmation from you in 5 days, we will relist or relieve the vehicle and you will be charged minimum of $400 or 10% from the price of the car as a relist fee. Back How would I know if you received my payment? You will receive an automated email message. You can also check the status of your payment in “Finances” section of your profile. Back What fees does ZoomAuctions charge? Fees Deposits: The following deposits must be paid in accordance with the requirements set forth herein and as further set forth within the Agreement: a. Initial Deposit: Four Hundred dollars ($400.00) or Ten Percent (10%) of your total bid offer amount (whichever is greater). The deposit is refundable less a $85 service fee. Other competing sites charge an annual registration of $150 dollars for vehicles that we offer for FREE on our site. We do encourage our members to bid on multiple vehicles before requesting refunds. Refunds: If your bid/offer is not the highest offer at the insurance auction which we submit the bid/offers and as a result you are not awarded your vehicle, your deposit will remain in your account for any other bid/offer you make on ZoomAuctions at no cost to you. If you choose to have your deposit refunded you must request a refund info@zoomauctions.com. Please make every effort to make realistic bids on multiple vehicles before you decide to ask for a refund. We do not want our bidders/buyers to get discouraged after bidding on a few vehicles. Wire Fee: If you submitted your membership fee via a wire transfer, there is a thirty five dollar ($35.00) outbound wire fee associated with the transaction and will be deducted from any funds held on account by ZoomAuctions. Checks will be issued for wire refunds and can take up to 5 days after the 60 day membership period has ended from the date of request to process. All outbound wires incur a wire transaction fee of thirty five dollars ($35.00) and all inbound wires incur a wire transaction fee of ten dollars ($10.00). Re-List Fees: In the event that we successfully acquire a vehicle for you, the balance must be paid within 24 hours so as not to incur Late fees; (If a customer does not pay for the car within 24 hours ZoomAuctions reserves the right to charge up to $50.00 a day in late fees) If after 5 days (including weekends) of the date of purchase the vehicle has not been paid for in full, ZoomAuctions will Re-List the vehicle to be sold at a cost of 10% or $400 (which ever is greater) to the customer. A Re-List fee of 20% or $1,000 (whichever is greater) will be charged to the customer depending on the insurance auction and company offer was placed with. The Re-List fee will be deducted from the ZoomAuctions Customers account. Zoom Auctions changes $250 plus fees accordingly the following below schedule. SCHEDULE LOCATED ON WEB SITE

  • 1 Review
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    Crimminals, Illegal, What ever you do not buy a car

    Posted on 10/25/2013

    Criminals gave them $400 for a car deposit and still waiting for refund I am going all the way I am a professional and see what I can do report to all Complaint boards

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    Business responded on 12/12/2013

    ALL REFUND REQUESTS ARE PROCESSED BY OUR ACCOUNTING DEPARTMENT WITHIN 24 HOURS. IT CAN TAKE UP TO 3 TO 5 BUSINESS DAYS FOR THE CREDIT TO POST TO YOUR CREDIT CARD OR BANK ACCOUNT. Payment Questions What are the methods of payment? Deposits can be sent by credit card. Bank wire transfers are also accepted for deposits. Full payments for successful purchases must be sent by bank wire transfer or certified check. Back How do I make bank wire transfer and what are your company's bank wire instructions? You simply print out our bank wire instructions form together with the invoice for the car. Then you go to your bank and give them our bank wire instructions. Please do not forget to send us an email confirming that you did send a wire to us. Back Why do I have to pay the deposit first? A deposit lets us know that you are serious and intend to actually buy a vehicle. Back What is a minimum required deposit? Minimum deposit is $400. Back How do I know how much to deposit? Deposit of 10% from the purchase price is required. For example if you wish to place a bid or submit A “buy now” offer for $10,000 you will need to have $1000 deposit on your account. We only accept up to $1,000 deposit by credit card. An additional deposit must be made by wire transfer or certified check prior to the bid being submitted. Back Will you refund my deposit if I request? Yes we will refund your deposit within 24 hours upon your request. Back How much time do I have to send my money over to you after the purchase? You have 24 hours pay for the purchased car. To avoid any kind of late fees and penalties you have to send your money the same day you made a successful purchase. Payment for vehicles can only be made by wire transfer. Back What are the penalties if you do not receive my money on time? You have 24 hours to pay for the car, if we do not receive the payment from you within 24 hours of the purchase, we will charge you $50 or 0.125% per day as a late fee and you will be asked to send a copy of confirmation of your payment along with the contact information of a sending bank. If we do not receive a payment or a copy of confirmation from you in 5 days, we will relist or relieve the vehicle and you will be charged minimum of $400 or 10% from the price of the car as a relist fee. Back How would I know if you received my payment? You will receive an automated email message. You can also check the status of your payment in “Finances” section of your profile. Back What fees does ZoomAuctions charge? Fees Deposits: The following deposits must be paid in accordance with the requirements set forth herein and as further set forth within the Agreement: a. Initial Deposit: Four Hundred dollars ($400.00) or Ten Percent (10%) of your total bid offer amount (whichever is greater). The deposit is refundable less a $85 service fee. Other competing sites charge an annual registration of $150 dollars for vehicles that we offer for FREE on our site. We do encourage our members to bid on multiple vehicles before requesting refunds. Refunds: If your bid/offer is not the highest offer at the insurance auction which we submit the bid/offers and as a result you are not awarded your vehicle, your deposit will remain in your account for any other bid/offer you make on ZoomAuctions at no cost to you. If you choose to have your deposit refunded you must request a refund info@zoomauctions.com. Please make every effort to make realistic bids on multiple vehicles before you decide to ask for a refund. We do not want our bidders/buyers to get discouraged after bidding on a few vehicles. Wire Fee: If you submitted your membership fee via a wire transfer, there is a thirty five dollar ($35.00) outbound wire fee associated with the transaction and will be deducted from any funds held on account by ZoomAuctions. Checks will be issued for wire refunds and can take up to 5 days after the 60 day membership period has ended from the date of request to process. All outbound wires incur a wire transaction fee of thirty five dollars ($35.00) and all inbound wires incur a wire transaction fee of ten dollars ($10.00). Re-List Fees: In the event that we successfully acquire a vehicle for you, the balance must be paid within 24 hours so as not to incur Late fees; (If a customer does not pay for the car within 24 hours ZoomAuctions reserves the right to charge up to $50.00 a day in late fees) If after 5 days (including weekends) of the date of purchase the vehicle has not been paid for in full, ZoomAuctions will Re-List the vehicle to be sold at a cost of 10% or $400 (which ever is greater) to the customer. A Re-List fee of 20% or $1,000 (whichever is greater) will be charged to the customer depending on the insurance auction and company offer was placed with. The Re-List fee will be deducted from the ZoomAuctions Customers account. Zoom Auctions changes $250 plus fees accordingly the following below schedule. SCHEDULE LOCATED ON WEB SITE

  • 1 Review
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    refund

    Posted on 9/3/2013

    Auto bid zone will not willfully return any deposit and if you buy a car from them it will most likely be a flood car from nacho or new Jury with a sold as junk title . If your trying to get a refund go directly to the bank and file fraud charges on your card

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    Business responded on 12/12/2013

    THE VEHICLES THAT ARE OFFERED ARE FROM INSURANCE COMPANIES, LEASING COMPANIES, CAR RENTAL COMPANIES AND AUTO DEALERS. THESE CARS ARE A COMBINATION OF CLEAN AND SALVAGE TITLE. ALL REFUND REQUESTS ARE PROCESSED BY OUR ACCOUNTING DEPARTMENT WITHIN 24 HOURS. IT CAN TAKE UP TO 3 TO 5 BUSINESS DAYS FOR THE CREDIT TO POST TO YOUR CREDIT CARD OR BANK ACCOUNT. Payment Questions What are the methods of payment? Deposits can be sent by credit card. Bank wire transfers are also accepted for deposits. Full payments for successful purchases must be sent by bank wire transfer or certified check. Back How do I make bank wire transfer and what are your company's bank wire instructions? You simply print out our bank wire instructions form together with the invoice for the car. Then you go to your bank and give them our bank wire instructions. Please do not forget to send us an email confirming that you did send a wire to us. Back Why do I have to pay the deposit first? A deposit lets us know that you are serious and intend to actually buy a vehicle. Back What is a minimum required deposit? Minimum deposit is $400. Back How do I know how much to deposit? Deposit of 10% from the purchase price is required. For example if you wish to place a bid or submit A “buy now” offer for $10,000 you will need to have $1000 deposit on your account. We only accept up to $1,000 deposit by credit card. An additional deposit must be made by wire transfer or certified check prior to the bid being submitted. Back Will you refund my deposit if I request? Yes we will refund your deposit within 24 hours upon your request. Back How much time do I have to send my money over to you after the purchase? You have 24 hours pay for the purchased car. To avoid any kind of late fees and penalties you have to send your money the same day you made a successful purchase. Payment for vehicles can only be made by wire transfer. Back What are the penalties if you do not receive my money on time? You have 24 hours to pay for the car, if we do not receive the payment from you within 24 hours of the purchase, we will charge you $50 or 0.125% per day as a late fee and you will be asked to send a copy of confirmation of your payment along with the contact information of a sending bank. If we do not receive a payment or a copy of confirmation from you in 5 days, we will relist or relieve the vehicle and you will be charged minimum of $400 or 10% from the price of the car as a relist fee. Back How would I know if you received my payment? You will receive an automated email message. You can also check the status of your payment in “Finances” section of your profile. Back What fees does ZoomAuctions charge? Fees Deposits: The following deposits must be paid in accordance with the requirements set forth herein and as further set forth within the Agreement: a. Initial Deposit: Four Hundred dollars ($400.00) or Ten Percent (10%) of your total bid offer amount (whichever is greater). The deposit is refundable less a $85 service fee. Other competing sites charge an annual registration of $150 dollars for vehicles that we offer for FREE on our site. We do encourage our members to bid on multiple vehicles before requesting refunds. Refunds: If your bid/offer is not the highest offer at the insurance auction which we submit the bid/offers and as a result you are not awarded your vehicle, your deposit will remain in your account for any other bid/offer you make on ZoomAuctions at no cost to you. If you choose to have your deposit refunded you must request a refund info@zoomauctions.com. Please make every effort to make realistic bids on multiple vehicles before you decide to ask for a refund. We do not want our bidders/buyers to get discouraged after bidding on a few vehicles. Wire Fee: If you submitted your membership fee via a wire transfer, there is a thirty five dollar ($35.00) outbound wire fee associated with the transaction and will be deducted from any funds held on account by ZoomAuctions. Checks will be issued for wire refunds and can take up to 5 days after the 60 day membership period has ended from the date of request to process. All outbound wires incur a wire transaction fee of thirty five dollars ($35.00) and all inbound wires incur a wire transaction fee of ten dollars ($10.00). Re-List Fees: In the event that we successfully acquire a vehicle for you, the balance must be paid within 24 hours so as not to incur Late fees; (If a customer does not pay for the car within 24 hours ZoomAuctions reserves the right to charge up to $50.00 a day in late fees) If after 5 days (including weekends) of the date of purchase the vehicle has not been paid for in full, ZoomAuctions will Re-List the vehicle to be sold at a cost of 10% or $400 (which ever is greater) to the customer. A Re-List fee of 20% or $1,000 (whichever is greater) will be charged to the customer depending on the insurance auction and company offer was placed with. The Re-List fee will be deducted from the ZoomAuctions Customers account. Zoom Auctions changes $250 plus fees accordingly the following below schedule. SCHEDULE LOCATED ON WEB SITE