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Reputation Report

Zynga, Inc

  81 inquiries |
Online Gaming Websites

365 Vermont Street
San Francisco, CA 94103
| Get Directions

(800) 762-2530

http://www.zynga.com

visit www.zynga.com

Company Rating

D

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Customer Reviews

based on 1 review.

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Complaint Experience

57%

Complaint Resolution Index (CRI)

7 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/24/2020

This website is getting away with cheating and scamming people out of their money.

This website is getting away with cheating and scamming people out of their money. It has a Policy of fair play, but it's everything but fair. They are fixing and stacking the decks. Intentional and deliberately cheating people. Day after day week after week month after month. It's so obvious to see your being cheated until it's ridiculous.. When you contact their support team about their purposeful cheating. Nothing gets done, this Poker website really needs to be under investigation. They are getting away with really scamming people. Stop the intentional, deliberate purposeful daily cheating. They have a Policy of fair play and that how this game should be operated

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Complaints and Resolutions

Total Amount in Dispute:
$1,162.00

Total Amount Settled:
$1,162.00

Complaint Experience

57%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

7 complaints against Zynga, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
1 Making a partial refund
3 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
3 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Zynga, Inc provides online gaming services offering a large selections of games.

Primary Contact: Jennifer Burger (Senior Manager, Player Success Org)
Business Started: 11/15/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

CSR Racing 2
Words with Friends 2
Hit it Rich Slots
FarmVille 2
Dawn of Titans

Websites:
There are no additional web sites.

Contacts:

Frank Gibeau (CEO)
Gemma Doyle (Vice President)