• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • Employee Spotlight: February 2016
    Employee Spotlight: February 2016

    Posted: 2/10/2016

    BCA's Employee of the Month for February is Allison Tingler. Allison started with BCA in 2008 as a Customer Service Representative. In May 2010, she transitioned to our Internet department to process complaints filed through our online portal. In 2011, she was promoted to our Business Practice di...Read more

  • Marinello’s Cuts Courses—Announces Campus Closures
    Marinello’s Cuts Courses—Announces Campus Closures

    Posted: 2/8/2016

    Marinello Schools of Beauty (Marinello) announced they are closing all 56 of its campuses located in California, Nevada, Utah, Connecticut, and Kansas. The announcement comes just days after the U.S. Department of Education (DOE) cut off federal student aid for 23 Marinello campuses in California an...Read more

  • Travelers Urged to Renew Expiring Passports NOW!
    Travelers Urged to Renew Expiring Passports NOW!

    Posted: 2/4/2016

    In anticipation of a surge in passport applications the U.S. Department of State is encouraging travelers to renew or apply for passports now....Read more

  • Scammers Phishing to Con EMV Card Users
    Scammers Phishing to Con EMV Card Users

    Posted: 1/27/2016

    Consumers are being warned to look out for scams involving EMV credit cards. While the new credit cards equipped with a chip are meant to combat growing credit card fraud issues, scammers are using an age-old method to defraud consumers—phishing scams....Read more

  • PayPal to Pay $4 Million to Settle Class Action Suit
    PayPal to Pay $4 Million to Settle Class Action Suit

    Posted: 1/20/2016

    PayPal users may be able to claim part of the $4 million class action settlement the company reached to settle allegations that it improperly handled disputed transactions on PayPal accounts, improperly placed holds and reserves on accounts, or closed or suspended accounts. If you had an active PayP...Read more


Recent Reviews

  • Optima Tax Relief, LLC

    Thank you OPTIMA TAX RELIEF. I made the right choice when I picked you to help me settle my tax dilemma. I was scared to deal with the IRS alone. You showed me and guided me through all the legal process, documentation forms I needed to clear... Read More »

  • Triad Fitness

    I went to this gym today to sign up for membership for myself and an extra person. At first the owner, Chuck, was pleasant and took me on a tour. When I started asking about the pricing and benefits, he started to explain the different types I let hi... Read More »

  • Law Office of Stuart M. Nachbar

    I give Stuart Nachbar 10 stars! He is on top of everything and pushed me to get what he needed. The communication was very good and his follow up was timely and excellent. His service was over and beyond what I expected. He explained things clearly s... Read More »

  • Mesa Garage Doors

    I never would've thought that these guys know how to repair a garage door. Everything went fine from beginning to end. Willl call you again for more Garage Door Repairs.... Read More »

  • Globe Wide Entertainment

    A young man selling magazines knocked on my door today! After hearing his spill about second chances and earning points for magazines I declined the offer! He walked off insulting me by calling me a weirdo and telling me that he was doing this so tha... Read More »