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White Glove Home & Office Care

274 inquiries |
Janitorial Services | Business Alert

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6650 Franklin Avenue, Suite 509
Hollywood, CA 90028 | Get Directions

Monday-Friday:
9:00 AM-5:00 PM

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/26/2016 Craig K.

Top shelf services at reasonable, fair prices.

I’d rate the services of White Glove Home & Office Care, Inc. as 5 STAR all the way. The entire team, from the first moment we ever met to the last day on the project, you could tell they were special people. The entire team was friendly, professional, efficient, accommodating and very well trained in what they do. The team was able to be flexible as we had additional work for them to do, they did it with no objection. They showed up on time, performed the work exactly like they said they would and usually finished the work early, and if not early, then exactly on time. Never were they late or irresponsible with their duties. I’d be happy to use White Glove again and would recommend them highly to people wanting top shelf services at reasonable, fair prices.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against White Glove Home & Office Care closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our services are "Detail" oriented, with service attendants who have been trained to go deep inside every area to clean deeper. We sanitize, we buff, polish, we treat surfaces to bring up a brilliant shine, we polish glasses, we wash windows & more.

Primary Contact:	Customer Service
Business Started:	12/15/1997
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:

White Glove Home & Office Care, Inc.

White Glove Cleaning

Websites:
There are no additional web sites.

Contacts:

Shirley G. Wilson (Owner)

Other Categories:

Handyman Service

House Cleaning

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