Business Consumer Alliance has been assisting the public in resolving complaints against businesses and in finding trustworthy businesses since 1928. Prior to 2013, we operated as the Better Business Bureau of the Southland. We changed our name to facilitate an expansion of the services and programs we provide, and to allow the organization to operate nationally. BCA publishes reports on hundreds of thousands of business nationwide. The reports rate the businesses for reliability and performance. They contain other important information like customer reviews, complaint experience and extensive information on the services offered. All of these reports and all of our services are offered to the public, free of charge.