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Business Consumer Alliance is a non-profit organization whose mission is, in part, to assist consumers in resolving disputes with businesses. Our complaint services are free to the public. Our objective is to mediate the customer/business dispute in a way that will bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer. Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint. In some cases, if we've determined your complaint does not meet our guidelines, we may still post your experience as a review to let the public know about your experience with the business.
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The service is excellent. Within a few days of submiting my complaint, BCA called with an update and proceeded to tell me in detail the discussion they had with company. When I originally filled out the complaint I really thought it was too late to resolve my issue with the company that performed the service since I had paid them in cash and thought "oh well, this is going to be a waste of my time". Am pleased to say a compromise was reached there will be a small refund for the service performed.The CSR, Laura was very professional & pleasant and covered all the details.I am very satisfied with BCA's service. Sheila K.
Sheila K.
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.