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Business Consumer Alliance is a non-profit organization whose mission is, in part,
to assist consumers in resolving disputes with businesses. Our complaint services
are free to the public.
Our objective is to mediate the customer/business dispute in a way that will
bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer. Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint. In some cases, if we've determined your complaint does not meet our guidelines, we may still post your experience as a review to let the public know about your experience with the business.
Tell us about the business you're complaining against.
I sent an email to Business Consumer Alliance complaining about treatment I received at a large department store. They contacted the store immediately and the results were amazing. The department store sent me an email and resolved the problem to my satisfaction within two weeks. This problem happened In March 2016. Thank you Business Consumer Alliance for all your help. A happy consumer because of your good work. Katnherine V.
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.