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Business Consumer Alliance is a non-profit organization whose mission is, in part,
to assist consumers in resolving disputes with businesses. Our complaint services
are free to the public.
Our objective is to mediate the customer/business dispute in a way that will
bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer.
Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint.
Tell us about the business you're complaining against.
I had a problem with a local consignment business. The items that I consigned were sold at an unfair price. I had the items delivered to the consignment shoppe. They were put into a warehouse to be sold at a later date. The consignment shoppe never responded to my many calls or email regarding the pricing of my items. This went on for five months. Finally the items were sold, however, I was never consulted about the pricing. They sold below market value. I contacted the BCA, they responded to me immediately, they contacted the owner of the consignment shoppe and within a few weeks I was sent a check from the consignment shoppe for the difference. I was most impressed at the timely resolution of this problem. It was a significant amount of money and without the help of BCA, I would never have recouped this money. I cannot thank them enough!Sharon B.
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.