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Business Consumer Alliance is a non-profit organization whose mission is, in part,
to assist consumers in resolving disputes with businesses. Our complaint services
are free to the public.
Our objective is to mediate the customer/business dispute in a way that will
bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer. Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint. In some cases, if we've determined your complaint does not meet our guidelines, we may still post your experience as a review to let the public know about your experience with the business.
Tell us about the business you're complaining against.
Hello Elizabeth -
Let me begin by saying that there are no words to express my gratitude for making Jaydens 11th Birthday Celebration come to fruition. Not only were you instrumental in resolving our reservation issues but your efforts towards the resolution were impeccable. Kudos to the BCA for hiring such driven and compassionate personnel. In the words of my son, Jayden, and the boys who attended.....¨ The BCA ROCKS! ¨
The staff at Great Wolf Lodge Resort PA were very accommodating and everything went as planned. My son smiled from the moment he arrived until the bitter end. He and his friends had a blast and we owe it all to you. This was such an amazing experience....you allowing me to give this gift to my son. He will never forget his 11th birthday. Thank you, thank you, and thank you again for all of the help that you afforded us!!!
Gladys & Jayden
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.