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Business Consumer Alliance is a non-profit organization whose mission is, in part,
to assist consumers in resolving disputes with businesses. Our complaint services
are free to the public.
Our objective is to mediate the customer/business dispute in a way that will
bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer. Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint. In some cases, if we've determined your complaint does not meet our guidelines, we may still post your experience as a review to let the public know about your experience with the business.
Tell us about the business you're complaining against.
Mediation #98765698After I cancelled further delivery of a cosmetic product, the company withdrew a payment from my bank account. I called the company that same day to request a refund and to remind them that I had cancelled three months ago. I was told I would be refunded within 48 hours, but after a week I still had not received my refund. I filed a complaint with Business Consumer Alliance and the matter was successfully resolved to my satisfaction. I did receive a full refund and there was a second charge that was also removed. My wife's membership was also cancelled. Thanks for your assistance with this matter. I feel strongly that your involvement definitely sped up this process and I’m grateful for your help. LouMilton, FLLou M.FL, 32570
Lou M.FL, 32570
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.