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Business Consumer Alliance is a non-profit organization whose mission is, in part,
to assist consumers in resolving disputes with businesses. Our complaint services
are free to the public.
Our objective is to mediate the customer/business dispute in a way that will
bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer.
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Tell us about the business you're complaining against.
Mediation #98773450I purchased airline reservations through an online travel company in April, and I chose the exact dates on the form. The company was telling me I had chose alternate dates and wouldn't change the reservation without charging me an extra $200 per person. It seems as though once I filed a complaint with Business Consumer Alliance all went smoothly with helping me recover expenses from the company. Thanks so much for your help with this matter. Sherry T.
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.