Business Consumer Alliance is a non-profit organization whose mission is, in part, to assist consumers in resolving disputes with businesses.  Our complaint services are free to the public.  Our objective is to mediate the customer/business dispute in a way that will bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.

Why Business Consumer Alliance?

  • Personalized Claims Resolution
  • Fast Processing (most complaints resolved in less than a week). Other companies can take 30 days or more.
  • Complaints with government agencies can take years for any action. We'll work on it right away!

How it works

Fill out the simple form below (less than 5 min.) that contains essential information about you, the business and the nature of your dispute and the relief you’re seeking. We'll take that information and mediate with the company. If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.
You'll be kept in the loop the whole time and what have you've got to lose? Did we mention this service is FREE? Let's get started!

Your Information

*=Required fields

We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer. Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint.

Business Information

Tell us about the business you're complaining against.

Complaint Details

Describe your problem 1500 characters remaining | 1500 total characters allowed
What would you like the company to do? 500 characters remaining | 500 total characters allowed