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Business Consumer Alliance is a non-profit organization whose mission is, in part,
to assist consumers in resolving disputes with businesses. Our complaint services
are free to the public.
Our objective is to mediate the customer/business dispute in a way that will
bring about a fast and fair settlement. Just within the last couple of years, we've been successful at mediating over 25,000 complaints.
We'll need this information so we can contact you and keep you up to date. The business will need it to identify you as a customer. Your phone number is optional, but will help us in case we need to call you to discuss the details about your complaint. In some cases, if we've determined your complaint does not meet our guidelines, we may still post your experience as a review to let the public know about your experience with the business.
Tell us about the business you're complaining against.
Mediation #98767239My mediation representative at Business Consumer Alliance was able to promptly resolve the issue that has been dragging for months. The company ignored my request for refund, although they admitted that the product which I bought from them was defective. Within a couple days of completing an online form, the company contacted me and issued a refund. This issue would not have been resolved without my representative’s help. Thanks again.Best wishes,Hana K.Burnaby, BC CanadaHana K.
If you have a dispute with a business and need help, let us resolve it for you. Submit your complaint today to help yourself and help the public.