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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

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BCA Membership

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Hot Blog Topics

  • Don't Get Burned At the Pump
    Don't Get Burned At the Pump

    Posted: 8/21/2018

    Scam Alert! Consumers should watch out for illegal card readers aka skimmers at the pump. Criminals can steal your card data to make unauthorized purchases....Read more


  • Free Swimsuit Offer Leaves Shoppers High and Dry
    Free Swimsuit Offer Leaves Shoppers High and Dry

    Posted: 8/17/2018

    In an age where social media is a vast platform to reach all kinds of users, many boutique businesses are using Instagram and Facebook to advertise their goods. Unfortunately, many scammers and dishonest companies also use social media to con consumers....Read more


  • Back To School Scams
    Back To School Scams

    Posted: 7/30/2018

    As the summer months come to a close, it’s time to prepare for returning to school. That means stocking up on school supplies, clothes, shoes, backpacks, and more. Don’t forget to do your homework on common back-to-school scams....Read more


  • Avoid Vacation Rental Scams - Infographic
    Avoid Vacation Rental Scams - Infographic

    Posted: 7/23/2018

    Nothing puts a damper on a vacation like being scammed. Scammers steal photos and listing information from legitimate vacation rental companies to con renters into paying them. Then they disappear. Here are 3 tips to avoid falling victim to a vacation rental scam....Read more


  • 10 Tips for Handling Complaints on Social Media
    10 Tips for Handling Complaints on Social Media

    Posted: 7/16/2018

    Not so long ago, when a customer had a problem with a business, they would pick up the phone to speak with someone about it, send an email or letter to the company, or file a complaint. In today’s society, writing reviews, blogging, and leaving comments on social media are the new norm for customers...Read more

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Recent Reviews

  • McDonald's

    I have called 3 time's and every time someone keeps hanging up and there very rude.... Read More »


  • Seven Oaks Sprinkler

    I have used Seven Oaks Sprinkler for over 18 years and was always pleased with his service, until recently. I have referred MORGAN CORDER with SEVEN OAKS SPRINKLERS TO NUMEROUS FRIEND over the years ... but due to an inappropriate action action afte... Read More »


  • Oklahoma Joe's Smokers

    I purchased a smoker for my wife's anniversary present. The $450+ dollar model. The electric starter on the gas grill failed after 2 or 3 uses. For something that cost $450+ to fail so soon is absurd and certainly my experience contradicts any claims... Read More »


  • United Airlines

    I'm disable person asked for wheel chair, they told me to stand like at machine for ticket. I'm unable to stand for period of time on one leg. I fell a couple of times, I all reviewed was attended. No help. If could I would not gave them no star. Wor... Read More »


  • The Bouqs Company

    The flowers are always very pretty. They don't require a local florist. You know where they flowers came from. The flowers last a long time. They are a little more expensive but it is worth it for me to know they are sustainably grown.... Read More »