• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • Employee Spotlight: October 2017
    Employee Spotlight: October 2017

    Posted: 10/23/2017

    Our Employee of the Month for October is Teresita Cruz, who is celebrating 15 years with our organization this year!...Read more

  • Don’t Be Fooled by Equifax Scam
    Don’t Be Fooled by Equifax Scam

    Posted: 9/29/2017

    Scammers are using the recent Equifax data breach to contact consumers and defraud them. The FTC warned that consumers have been receiving calls from individuals posing as Equifax employees, calling to “verify” account information. Be aware that this is a scam and these callers are only out to get y...Read more

  • BCA Scam Watch:  Take a Pass on American Savings Pass
    BCA Scam Watch: Take a Pass on American Savings Pass

    Posted: 9/22/2017

    Consumers are being lured into signing up for a false discount savings plan, American Savings Pass. The company that also goes by the name American FunPass and, for a monthly fee, offers exclusive discounts and savings from national chains and restaurants. Oftentimes, consumers are presented with of...Read more

  • Employee Spotlight: September 2017
    Employee Spotlight: September 2017

    Posted: 9/21/2017

    Denise Soliz has been with us for 23 years! She is our Employee of the Month for September....Read more

  • After the Storm:  Recognizing Disaster-Related Scams
    After the Storm: Recognizing Disaster-Related Scams

    Posted: 9/21/2017

    In the wake of recent hurricanes Harvey and Irma, scammers are doing their best to con consumers out of money. Consumers have reported a variety of scams, including fake flood insurance calls, hurricane cleanup schemes, and donation scams. BCA is warning consumers to be on guard for scams and what t...Read more


Recent Reviews

  • LendingUSA

    Very helpful. Walked through process. Very secure.... Read More »

  • Pincity

    I have been trying to make phone calls without success. When you call customer service 800 number, it went into a black hole. is the company out of business or something? It still collected my money recently. But I can't make a call at all. None of ... Read More »

  • Mike Berg Electric

    Mike was very knowledgeable and very respectful! He did a great job and I have used him on another job since. You would not be disappointed if you hire him. He will be the only electrician I will use in the area!... Read More »

  • Judge Jude James

    Very shady whom sending me a large amount of money I mean i do believe in blessing and am in need. But it don't sould real. My mary Carroll... Read More »

  • The Bouqs Company

    My Mom loved her Mother's Day Rose Bouquet. There was such a vibrant selection of colors and the flowers themselves looked fresh. Not like the ones you usually get that look like they have been sitting in a fridge for a week. Definitely will be order... Read More »