• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • 10 Tips for Handling Complaints on Social Media
    10 Tips for Handling Complaints on Social Media

    Posted: 7/16/2018

    Not so long ago, when a customer had a problem with a business, they would pick up the phone to speak with someone about it, send an email or letter to the company, or file a complaint. In today’s society, writing reviews, blogging, and leaving comments on social media are the new norm for customers...Read more

  • Kim’s Catch:  Online Dating Company People Media
    Kim’s Catch: Online Dating Company People Media

    Posted: 7/13/2018

    Online dating sites have come a long way. There is a variety of dating apps and websites for almost every kind of match you’re looking for. People Media operates sites such as OurTime.com for singles over 50, BlackPeopleMeet.com, SingleParentMeet.com, PetPeopleMeet.com, and is affiliated with Match...Read more

  • 4 Easy Steps to Create a Small Business Website
    4 Easy Steps to Create a Small Business Website

    Posted: 7/9/2018

    Having a web presence is a great way to do that since a wide range of potential customers can view your products and services this way. Although it may seem like a daunting task, it doesn’t have to be expensive or complicated. Here are a few simple steps you can take to launch a professional lookin...Read more

  • Getting the Skinny on Weight Loss Claims
    Getting the Skinny on Weight Loss Claims

    Posted: 7/2/2018

    There’s no shortage of ads in the media promising amazing weight loss results with little or no effort and the ability to eat what you want. These ads make it appear that you can lose pounds by taking a pill, using a cream, wearing a patch, or putting on a garment. ...Read more

  • Is This a Scam?
    Is This a Scam?

    Posted: 6/29/2018

    One general question that comes to mind when people are considering an offer that may seem just a little too good to be true is, “Is this a scam?”...Read more


Recent Reviews

  • Joymax Co. Ltd

    I have played since they started Joymax has refused to help any player/customer with any account related problems I just started having problems and they flat out refuse to help if I was to be asked to help by taking a survey I would say that all ser... Read More »

  • North American Home Warranty

    My last experienced was a repair on my washing machine. There was a difficulty in washing clothes recently so we called the warranty company. The dispatcher on the phone was very helpful and was able to locate a service vendor for my repair within ju... Read More »

  • North American Home Warranty

    Good Company. Repaired the unit as promised. They were very knowledgeable when I spoke with people on the phone and every time I called I got through right away without having to wait on hold which is always great. Vendor they sent had good google re... Read More »

  • North American Home Warranty

    My wife and I bought a new home that came with a warranty from North American. I never thought we would actually use it but last week our dryer stopped working. We filed a claim online and someone from the customer service center called us about 20 m... Read More »

  • North American Home Warranty

    I will be the first to admit, I was skeptical at first, but honestly the truth is, having this warranty company has definitely saved us well over $800 this summer alone, we recommend anyone who owns a home call north american and speak with Joe Willi... Read More »