Find a reputable business?

We can resolve your complaint with a business!

More than 30,000 complaints mediated per year.

File Complaint
Find a reputable business?

Business Consumer Alliance is a private nonprofit organization dedicated to promoting fairness and honesty in the marketplace.

Dispute Resolution

We’ll guide you through the process step-by-step. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Contractor Recommendations

find contractor
Homeowners, are you looking for a trustworthy contractor? Our Contractor Link program will connect you with reliable contractors and it is 100% free to the public. From plumbers, roofers, electricians, and any other contractor in California for projects big or small. Simple and easy process with results in less than 24 hours.

Get Recommendations

Become a BCA Member

  • Access to an attorney for legal advice
  • Arbitation services to avoid legal fees
  • Customer feedback program to boost online reputation
  • Assistance with collecting unpaid invoices
  • Business advice and HR assistance
  • and a lot more…

View Benefits

Scam Alert

scam
Find out about recent illegal schemes and help others by reporting any scams you encountered.

Learn More

Testimonials

I had a client who refused to pay for some stolen items from a project I worked on. After attempting to obtain payment for 3 months I decided to file a complaint with BCA. It worked. I was contacted by BCA shortly thereafter letting me know that they... Read More »

More Testimonials

Follow us on social media

Connect with us and other business owners on our social media channels to stay on top of the latest news that affect you and how you run your business.

Recent Reviews

  • Card Z3N, LLC

    Explained process clearly, fast onboarding, great customer portal. Customer portal provides all information to manage account.... Read More »


  • Chime Bank

    Terrible customer service and worse- horrific security. Within minutes, a hacker changed my password, account phone number, linked a new bank account, transferred $10,000 and spent $2499. Chime did nothing. Any legitimate bank would recognize that as... Read More »


  • Grand Harbor Property Management, Inc.

    Beware! As expressed by many others (here and elsewhere), Grand Harbor Property Management is a HORRIBLE company. They are the worst of the worst. They are shady, calculated, and completely lack ethics. They have absolutely no concern over the harm t... Read More »


  • City Wide Towing

    My 23 year old daughter's car broke down, and I called my roadside service and was led to this tow company. The dispatcher, "Roger Markowitz" was very irrational, unreasonable, and extremely rude. He accused the customer service agent, my daughter, a... Read More »