Find a reputable business?

We can resolve your complaint with a business!

More than 30,000 complaints mediated per year.

File Complaint
Find a reputable business?

Business Consumer Alliance is a private nonprofit organization dedicated to promoting fairness and honesty in the marketplace.

Dispute Resolution

We’ll guide you through the process step-by-step. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Contractor Recommendations

find contractor
Homeowners, are you looking for a trustworthy contractor? Our Contractor Link program will connect you with reliable contractors and it is 100% free to the public. From plumbers, roofers, electricians, and any other contractor in California for projects big or small. Simple and easy process with results in less than 24 hours.

Get Recommendations

Become a BCA Member

  • Access to an attorney for legal advice
  • Arbitation services to avoid legal fees
  • Customer feedback program to boost online reputation
  • Assistance with collecting unpaid invoices
  • Business advice and HR assistance
  • and a lot more…

View Benefits

Scam Alert

scam
Find out about recent illegal schemes and help others by reporting any scams you encountered.

Learn More

Testimonials

Mediation #98800631
I wish to express that I was deeply satisfied with the outcome of the case because the truth was found and error corrected. I wish to express my deep gratitude and appreciation for BCA. Lastly, Thank you for your time and servi... Read More »

More Testimonials

Follow us on social media

Connect with us and other business owners on our social media channels to stay on top of the latest news that affect you and how you run your business.

Recent Reviews

  • McDonald's Corporation

    I gave them my debit card to pay for my meal. They then told me to pull up and they will come out and give me my debit card back. I then told them no you're going to give me my debit card back right now. I said I will be calling your manager. I then ... Read More »


  • Zaxby's

    I came into zaxby's around about 4:00 pm, just to purchase a drink, I stood there about 20 minutes while the workers walked around like they did not see me standing there. So one of the guys had just walked back behind the counter I had some could I ... Read More »


  • Five Star Pizzeria

    Wated on hold for 22 min then when I ordered couldn't her the person when she could her me she says your order is completed it will be 2 hours so I canceled order butt look on my phone card has been charged call back she says 3 two 5 business days Ne... Read More »


  • Amazon.com, Inc.

    Retail Problems Selling Unregistered Products. At Leasts Get Amazon Products.... Read More »