• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • Kim’s Catch:  Titanium, LLC, Unresponsive to Alarming Allegations
    Kim’s Catch: Titanium, LLC, Unresponsive to Alarming Allegations

    Posted: 11/13/2018

    Titanium, LLC, out of Southern California, has racked up quite a few complaints over the last few years. Their customers allege they are simply not providing the services they’ve paid for. Allegations include failure to service alarm systems, misleading sales tactics, difficulty cancelling services,...Read more

  • 2019 Legislation Changes for California Employers
    2019 Legislation Changes for California Employers

    Posted: 11/9/2018

    As this year wraps up, employers are gearing up to make necessary changes to their policies and procedures to comply with ever-changing legislation. California employers should take note of new or updated laws relating to anti-harassment, lactation accommodations, and gender and pay equity, to name...Read more

  • You Shouldn’t Bank On That Check
    You Shouldn’t Bank On That Check

    Posted: 9/13/2018

    If you receive a check out the blue, offering an opportunity to be a secret shopper for a major retailer, you might want to think twice before cashing it. ...Read more

  • Kim’s Catch:  NBC, LLC
    Kim’s Catch: NBC, LLC

    Posted: 9/10/2018

    Be cautious about any unsolicited offers or opportunities offering you the chance to make easy money, especially offers from people or companies overseas, as it is harder for you to find out if they really are who they say they are....Read more

  • The Benefits of Arbitration
    The Benefits of Arbitration

    Posted: 9/6/2018

    When you enter into a contract, you have every hope that all will go well. But what happens if a dispute arises? Is going to court the only way to resolve the issue? No. Many are turning to arbitration as an alternative to litigation. It can be more cost effective and speedy than going before a judg...Read more


Recent Reviews

  • Deer Creek Products

    After six (6) emails with no response and multiple phone calls getting a busy signal every time I was calling about my paid for incomplete order, I came to the conclusion that I must be dealing with some fly by night Chinese based outfit. Not the co... Read More »

  • Peazz.com

    I ordered a Pony Cycle on Cyber Monday in NOVEMBER a label was created on 12/10 and now it is 12/15 AND IT HASN'T SHIPPED!!! Just says the label is created. This is by far the worst customer service I've ever experienced. I've emailed them multiple t... Read More »

  • I Love Jewelry

    I bought the 3 /1/2 inch silver intial necklace for my daughter for Christmas. I purchased the end of November and arrived yesterday. I was so dissapoited in the merchandise. It was sent to me in envelope like it’s a worthless piece of jewelry. What ... Read More »

  • Optima Tax Relief, LLC

    Optima Tax Relief, what can I say… Optima Tax Relief delivers, they did everything they said they would do. I paid dearly but the service I received was worth every dollar. As soon as I was officially signed up the IRS immediately stopped all threat... Read More »

  • Ketterman College Funding, Inc.

    Kim Ketterman and Barbara Deems have been wonderful to work with. They are knowledgeable, responsive and highly professional. We couldn't be more pleased with their help in finding the best college options for our kids. Selections the right college i... Read More »