• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.

IN

Hot Blog Topics

  • Previous Kim’s Catch Schemer Gets Netted
    Previous Kim’s Catch Schemer Gets Netted

    Posted: 6/13/2019

    American Charity Center was the subject of Kim’s Catch in March 2014, when consumers were warned of their vehicle donation scheme. Under the assumed names American Charity Center and Caring Cars, Joseph Blanco duped donators into turning over the keys of their vehicle to support charities. Not only ...Read more


  • What to Do When Your Client Won’t Pay
    What to Do When Your Client Won’t Pay

    Posted: 6/12/2019

    When a client doesn’t pay on time, it can be more than frustrating. To keep your business going, cash flow needs to be available to cover supplies, equipment, and manpower. So what do you do when a client doesn’t pay? We’ll discuss a few ways to protect your business and steps you can take to get yo...Read more


  • Kim’s Catch:  Avas Flowers
    Kim’s Catch: Avas Flowers

    Posted: 5/31/2019

    The convenience of online shopping allows customers to send beautiful bouquets with a few clicks on the Internet. Unfortunately, sometimes what you see may not be what you get....Read more


  • Small Businesses Fight Robocalls
    Small Businesses Fight Robocalls

    Posted: 5/17/2019

    Unsolicited robocalls are a huge problem. Not only are they nuisances, illegal robocalls aid scammers in stealing countless dollars from small businesses....Read more


  • Kim’s Catch:  Zcrave.com
    Kim’s Catch: Zcrave.com

    Posted: 3/19/2019

    If you’ve ever shopped online, you know that sometimes what you see is not always what you get. While it’s very convenient to shop online, it’s difficult to know the quality of the purchase until it is in hand. Unfortunately for several customers that have shopped at Zcrave .com, what they got was ...Read more

More

Recent Reviews

  • Gold Alliance Capital Inc

    This was my first time buying gold from Gold Alliance Capital and I was very satisfied. They met my expectations very well. They were very professional and everything was excellent from beginning to end. I've already recommended them and will continu... Read More »


  • San Bernardino Drywall, Inc.

    San Bernardino Drywall came to my home and built an addition for me. They did the frame work, drywall, and framed in the window. I was very happy with the service and all of the staff was very friendly. I would recommend their A+ service to other bec... Read More »


  • The Bouqs Company

    After receiving several beautiful Bouqs arrangements I went online to order for one of my favorite people. Loved the efficiency, price, and ease of your company. I'm hooked now. Bouqs will be my go-to florist for all occasions... Read More »


  • Walmart

    The Walmart store on Forest lane is THE WORST LOCATION in Dallas....It smells awful and the service SUCKS.. No one knows anything about their department, very few speak English, which makes it very hard to communicate, a lot of your stations have no... Read More »


  • Hospitality Resource Center, LLC

    I have used Hospitality Resource Center for almost two years. To be honest they are a really good company. They respond quickly and act fast when I have any questions or concerns. I have already referred them to other small business for payroll servi... Read More »