• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • Employee Spotlight: February 2018
    Employee Spotlight: February 2018

    Posted: 2/20/2018

    BCA's Employee of the month for February is Atzintli Lopez....Read more

  • Dating Disasters: Online Romance Scams
    Dating Disasters: Online Romance Scams

    Posted: 2/13/2018

    Dating options have come a long way. With so many dating apps, matchmaking websites, and social media, there are more ways than ever to connect with people. Unfortunately, some of those connections are scammers in disguise....Read more

  • What to Do With Unwanted Gift Cards
    What to Do With Unwanted Gift Cards

    Posted: 2/12/2018

    Gift cards are a convenient way to show your gratitude. While some frown upon gift cards, others welcome them as a thoughtful way to say thank you or to celebrate special events. Gift cards are very popular presents during the holiday season. With any gift, there is a possibility that the item may n...Read more

  • Kim’s Catch:  Choice Home Warranty
    Kim’s Catch: Choice Home Warranty

    Posted: 1/19/2018

    Choice Home Warranty (CHW) claims to provide comprehensive protection against costly repairs of home systems and appliances. They advertise swift and efficient servicing to their customers and excellent customer service. However, several of their customers are dissatisfied that the company over pro...Read more

  • What You Should Know About Auto Financing
    What You Should Know About Auto Financing

    Posted: 1/12/2018

    Purchasing a vehicle is one of the largest obligations a person can take on. Paying for a vehicle can be costly and, in many instances, a long-term commitment. Obtaining a loan to purchase a new or used vehicle is a decision that should never be entered lightly....Read more


Recent Reviews

  • The Bouqs Company

    The flowers were gorgeous, on time and the packaging was minimal. My mother was thrilled and liked the fact that the flowers were sourced from small farms. ... Read More »

  • The Bouqs Company

    The Bouqs offers beautiful, farm-fresh flowers that are thoughtfully sourced. I love supporting The Bouqs because of the quality, mission and their fantastic service! ... Read More »

  • The Bouqs Company

    I was concerned that my flowers were falling off their stems and had tears in them then I watched the video explaining that you send an additional 15% of flowers to make up for the dead ones. That's very thoughtful. Thank you.... Read More »

  • USAVA Lending, LLC

    I had a refinance done in January 2018. A lot of time I didn't get time to answer them immediately, so they made every attempt possible to reach me to get the necessary work done. They were very thorough and professional through the entire process. T... Read More »

  • Business Consumer Alliance, Inc.

    Quick response. Very helpful. Thanks... Read More »