• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.

IN

Hot Blog Topics

  • Dating Disasters: Online Romance Scams
    Dating Disasters: Online Romance Scams

    Posted: 2/13/2018

    Dating options have come a long way. With so many dating apps, matchmaking websites, and social media, there are more ways than ever to connect with people. Unfortunately, some of those connections are scammers in disguise....Read more


  • What to Do With Unwanted Gift Cards
    What to Do With Unwanted Gift Cards

    Posted: 2/12/2018

    Gift cards are a convenient way to show your gratitude. While some frown upon gift cards, others welcome them as a thoughtful way to say thank you or to celebrate special events. Gift cards are very popular presents during the holiday season. With any gift, there is a possibility that the item may n...Read more


  • Kim’s Catch:  Choice Home Warranty
    Kim’s Catch: Choice Home Warranty

    Posted: 1/19/2018

    Choice Home Warranty (CHW) claims to provide comprehensive protection against costly repairs of home systems and appliances. They advertise swift and efficient servicing to their customers and excellent customer service. However, several of their customers are dissatisfied that the company over pro...Read more


  • What You Should Know About Auto Financing
    What You Should Know About Auto Financing

    Posted: 1/12/2018

    Purchasing a vehicle is one of the largest obligations a person can take on. Paying for a vehicle can be costly and, in many instances, a long-term commitment. Obtaining a loan to purchase a new or used vehicle is a decision that should never be entered lightly....Read more


  • Protect Your Privacy While Exploring Your Ancestry
    Protect Your Privacy While Exploring Your Ancestry

    Posted: 1/10/2018

    Are you looking to get information on your ancestry or curious about whether or not you’re genetically at risk for certain medical conditions? DNA test kits may be the answer to your questions. These tests explore who you’re related to, discover your ethnicity, or find out where your ancestors lived...Read more

More

Recent Reviews

  • Lowe's Home Centers, Inc.

    I had an excellent experience at the Lowe's off of Wabash in Springfield, IL. I needed information on a multi room project that I wanted to do myself. I was helped by friendly people in selecting my wood, tile, paint and flooring. Will defiantly reco... Read More »


  • Flip The Trend

    On December 25, 2017 I placed an order for a FREE dog bed, postage only due at $4.99. On 1/10/2018, I contacted Flip the Trend via email to be told that there was a 'stock issue' and that I could receive a refund or wait another one to two weeks.... Read More »


  • Renewal By Andersen of Los Angeles

    The "Renewal by Andersen" team was sharp from start to finish. Our sales rep. (Michael Morris) was extremely knowledgeable and patient...staying with us for almost 3 hours on the initial consultation, and communicating quickly and often throughout. H... Read More »


  • US Business Funding

    We had the most helpful, kind, patient rep- Broxton Dawson. He had no problem explaining over and over and yet over again all the info needed. The time difference was of no issue either, Brox was always available and was prompt in returning phone c... Read More »


  • Flip The Trend

    I've been waiting almost a month for an item I ordered. They've got no phone number on the site to talk to someone, but they did answer my email a few times. Each time stating my order, which has a "tracking number" but no way to track it, is on it... Read More »