• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • When Hair Coloring Goes Horribly Wrong
    When Hair Coloring Goes Horribly Wrong

    Posted: 5/18/2018

    Have you ever received bad service at a salon? A bad haircut, color job, weave, relaxer, or perm cannot only ruin your day, but can cost a pretty penny to fix. This is the predicament a Georgia customer found herself in after visiting Collage Salon....Read more

  • California Companies Warned of Recent Cyber Attack
    California Companies Warned of Recent Cyber Attack

    Posted: 5/14/2018

    A cyber attack that occurred on March 13, 2018, between 6:00 a.m. and 12:00 p.m. is believed to have infected more than two thousand computers and electronic devices. The threat prompted California’s Attorney General Xavier Becerra, the Governor’s Office of Emergency Services, and the Department of ...Read more

  • Funding Your Small Business
    Funding Your Small Business

    Posted: 5/9/2018

    Making sound and informed financial choices can help your business thrive. There are many choices when looking to fund your business needs. We’ll examine a few and provide resources for entrepreneurs and small businesses to consider....Read more

  • Kim’s Catch:  Wish.com
    Kim’s Catch: Wish.com

    Posted: 5/7/2018

    For some bargain shoppers, the app is a dream come true. Others, however, are left wishing they never clicked the shopping cart to begin with....Read more

  • Online Directory Service Tries to Swindle Small Business
    Online Directory Service Tries to Swindle Small Business

    Posted: 5/4/2018

    Small business owners should be on alert for invoices being sent out from Local Eco Pages, Inc., an Internet directory provider. A member of Business Consumer Alliance was recently sent an invoice by email from Local Eco Pages, Inc., demanding payment of $1,455.72 for online advertising and web opti...Read more


Recent Reviews

  • PaymentSpring

    Best Application and very easy to use and secure transactions. I love it ... Read More »

  • I Love Jewelry

    Made an in line purchase with this company on May 6, 2018. Still have not received my order. The tracking number that corresponds with my order is not a valid Number. The phone number listed on my confirmation email is a non working number. Sent an e... Read More »

  • Renewal By Andersen of Los Angeles

    First and foremost, the windows that were installed are all around WONDERFUL! The initial installation job was completed and before the installers left, we confirmed that everything looked well. But after a couple of months, we noticed that there wer... Read More »

  • Coast Medical Clinic

    I've receive a visit just to find out doctor was not here twice. Staff was rude a sign placement charge of $10.oo charge if you are irritable or plain rude? I've never heard of this? Is this legal? by law? I was not seen by a doctor till third visit.... Read More »

  • Real Tile-Emporia, KS

    Tile Emporia did tile work for me about a month ago in our recreation room. The service was very good they did an excellent job explaining everything and were very easy to work with. They did offer some special features for the install, they used two... Read More »