• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
  • Free services to consumers

    • Check out a company
    • Read reviews
  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.


Hot Blog Topics

  • New Requirement for CA Solar Contracts
    New Requirement for CA Solar Contracts

    Posted: 1/18/2019

    As of January 2019, California solar contractor are required to provide residential customers with a disclosure notice before the completion of a sale, financing or lease of a solar energy system....Read more

  • 8 Ways Businesses Can Keep Busy During a Lull
    8 Ways Businesses Can Keep Busy During a Lull

    Posted: 1/16/2019

    When business slows down and your client base is not as active as usual, there are many ways to keep active and use the time to your advantage. We’ve comprised eight ways businesses can use a quiet period for their benefit....Read more

  • Kim’s Catch:  Being a Shrewd Online Shopper
    Kim’s Catch: Being a Shrewd Online Shopper

    Posted: 1/14/2019

    Modern technology affords us the luxury of getting almost anything with the click of a mouse or the swipe of our finger. Many prefer to shop online due to the convenience and ease it allows. But as with most anything, there are unscrupulous individuals out to rob consumers of their money and entangl...Read more

  • Kim’s Catch:  Titanium, LLC, Unresponsive to Alarming Allegations
    Kim’s Catch: Titanium, LLC, Unresponsive to Alarming Allegations

    Posted: 11/13/2018

    Titanium, LLC, out of Southern California, has racked up quite a few complaints over the last few years. Their customers allege they are simply not providing the services they’ve paid for. Allegations include failure to service alarm systems, misleading sales tactics, difficulty cancelling services,...Read more

  • 2019 Legislation Changes for California Employers
    2019 Legislation Changes for California Employers

    Posted: 11/9/2018

    As this year wraps up, employers are gearing up to make necessary changes to their policies and procedures to comply with ever-changing legislation. California employers should take note of new or updated laws relating to anti-harassment, lactation accommodations, and gender and pay equity, to name...Read more


Recent Reviews

  • H & R Block

    I was told that I would be receiving my return in 10 to 14 days so I contacted them and they said " if u paid any attention to the radio you would know that it's isn't releasing any until yesterday "very rudely. Loudly I said that wasn't what I was t... Read More »

  • Winners Corner Inc

    The owners are not great people they lie and they sell expired food... Read More »

  • Optima Tax Relief, LLC

    Optima tax specialists did a great job assisting me with my tax issues.... Read More »

  • Dollar General

    Derek there is another good reason why I don't shop at your store anymore, I used to spend at least 20 $25 a day, I was $0.04 short of my total bill, there were two managers and one worker there not one of them would help me out with $0.04! To me th... Read More »

  • Body Jewelry Factory

    Never received my international order. No interest from the customer service to rectify or investigate. Very disappointed and unhappy. Spent a lot of money on a diamond nose stud that has been 3 weeks now and not received. Most upset that the com... Read More »