Conscious Box, Inc.

5203 South East Johnson Creek Blvd.
Portland, OR 97222
Contact: Brittney McPhatter - Director of Customer Experience
Company ID: 100119820


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
08/30/2015
Customer Complaint: My account should not have been continued automatically. I am very tight on money and the unexpected... Read More

Company Response:
07/27/2015
Customer Complaint: Auto renewal for an account which WAS not supposed to be continued on beyond the initial membership.

Company Response:
06/21/2015
Customer Complaint: I sent an email to cancel my unrequested auto renewal but received a box anyway. These are the prob... Read More

Company Response:
05/01/2015
Customer Complaint: I placed the order on February 19, 2015. As of today, April 27, 2015 she still has not received her... Read More

Company Response: Customer set gift to send 2016 rather than 2015
04/23/2015
Customer Complaint: Company failed to acknowledge order that was paid for.

Company Response: Partial refund on gift
03/24/2015
Customer Complaint: I'm now being charged $56 as part of some auto-renewal scam. I did not sign up for more boxes.

Company Response: Purchased a regular recurring subscription, not a gift.
02/19/2015
Customer Complaint: Consumer is having a hard time cancelling subscription.

Company Response: Cancelled mid-subscription
01/21/2015
Customer Complaint: none of my complaints have been acknowledged or addressed.

Company Response: The auto-renewal was not cancelled on time. We've issued a refund for unshipped boxes.
01/21/2015
Customer Complaint: Company would not accept my cancellation and charged me.

Company Response: Consumer had multiple accounts she needed to close. Provided a refund.
01/21/2015
Customer Complaint: Had many problems with this company's website. I registered my account and they have no record of it... Read More

Company Response: I'm more than happy to refund you the 2/3's as offered before.
01/21/2015
Customer Complaint: I did not receive any notification my credit card was charged when it was. Conscious Box says they ... Read More

Company Response: Consumer has been refunded.
01/21/2015
Customer Complaint: I ordered I a subscription and unsubscribed on time but still got charged. They said they would ho... Read More

Company Response: Consumer just needed to update her address to receive the box.