Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: Inquiry Department -
Company ID: 100115586


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
05/18/2016
Customer Complaint: We paid Optima almost $7000.00 to have our $50,000.00 tax issues resolved.

Company Response: Optima Tax has reached out to the client to address their concerns and we are working towards a mutu... Read More
05/18/2016
Customer Complaint: Resolve tax problems that didn't get resolved

Company Response: Optima Tax has reached out to the client to address their concerns. Please be advised we had already... Read More
04/21/2016
Customer Complaint: They did not negotiate they just set me up on a payment plan.

Company Response: Optima Tax has reached out to the client to address their concerns and is currently working towards ... Read More
04/10/2016
Customer Complaint: I advised them I could only pay $50.00 month to the IRS. They negotiated $150.00 a month.

Company Response: Optima Tax's management has been in contact with the client and have come to a mutual resolve.
04/06/2016
Customer Complaint: On 3.3.16 we received notification from the IRS our audit has been finalized and we still owed over ... Read More

Company Response: Optima Tax has reached out to the client and addressed their concerns as outlined in the complaint.
03/30/2016
Customer Complaint: Once the final fees of payment we sent to them totaling $12135.00 communication efforts were very di... Read More

Company Response: Optima Tax has reached out to the client to address their concerns as outlined in the complaint.
03/29/2016
Customer Complaint: I was informed that Optima offers a 15 day guarantee from the day of the first initial contact. I b... Read More

Company Response: Optima Tax's management has been in contact with the client and we are working towards a mutual reso... Read More
03/27/2016
Customer Complaint: I needed to get installment lowered after paying 5 months of agreed upon payment.

Company Response: Optima Tax has reached out to the client to address his concerns as outlined in the complaint.
01/04/2016
Customer Complaint: After 3 weeks and $954 they basically reported back all the information I had already given them. T... Read More

Company Response: Optima Tax contacted the client and successfully addressed her concerns, as stated in the complaint.
01/04/2016
Customer Complaint: The first one was quite helpful and I felt that Optima really would be able to help me because of h... Read More

Company Response: Optima Tax has attempted to contact the client to discuss her concerns but has yet to establish comm... Read More
11/19/2015
Customer Complaint: Optima Tax did not reduce the amount owed to the I.R.S.

Company Response: Optima Tax has reached out to the client and addressed his concerns as outlined in the complaint.
11/03/2015
Customer Complaint: I reached out to this company because I needed help negotiating a settlement with the IRS on a tax i... Read More

Company Response: 100% refund in exchange for a standard release, which has been attached.