Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: Inquiry Department -
Company ID: 100115586


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
08/28/2016
Customer Complaint: Incorrect tax status statements by Optima Tax Relief

Company Response: Optima Tax has reached out to the client to address their concerns prior to receiving the complaint
08/24/2016
Customer Complaint: Lied about money owed to boost commissions.

Company Response: Optima Tax has reached out to the client to address their concerns and we have worked out a mutual a... Read More
08/10/2016
Customer Complaint: Promised 'significant reduction in tax liability'.

Company Response: Optima Tax has reached out to the client to address their concerns while working towards a mutual re... Read More
07/25/2016
Customer Complaint: Like other reviewers, I expected Optima Tax "Relief" to at least negotiate the penalties and interes... Read More

Company Response: Optima Tax has reached out to the client to address their concerns and have been working with the cl... Read More
05/18/2016
Customer Complaint: We paid Optima almost $7000.00 to have our $50,000.00 tax issues resolved.

Company Response: Optima Tax has reached out to the client to address their concerns and we are working towards a mutu... Read More
05/18/2016
Customer Complaint: Resolve tax problems that didn't get resolved

Company Response: Optima Tax has reached out to the client to address their concerns. Please be advised we had already... Read More
04/21/2016
Customer Complaint: They did not negotiate they just set me up on a payment plan.

Company Response: Optima Tax has reached out to the client to address their concerns and is currently working towards ... Read More
04/10/2016
Customer Complaint: I advised them I could only pay $50.00 month to the IRS. They negotiated $150.00 a month.

Company Response: Optima Tax's management has been in contact with the client and have come to a mutual resolve.
04/06/2016
Customer Complaint: On 3.3.16 we received notification from the IRS our audit has been finalized and we still owed over ... Read More

Company Response: Optima Tax has reached out to the client and addressed their concerns as outlined in the complaint.
03/30/2016
Customer Complaint: Once the final fees of payment we sent to them totaling $12135.00 communication efforts were very di... Read More

Company Response: Optima Tax has reached out to the client to address their concerns as outlined in the complaint.
03/29/2016
Customer Complaint: I was informed that Optima offers a 15 day guarantee from the day of the first initial contact. I b... Read More

Company Response: Optima Tax's management has been in contact with the client and we are working towards a mutual reso... Read More
03/27/2016
Customer Complaint: I needed to get installment lowered after paying 5 months of agreed upon payment.

Company Response: Optima Tax has reached out to the client to address his concerns as outlined in the complaint.