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Bad customer service

Date: 4/5/2018 8:35 AM (PST)

I need you to get me off your customer listings ASAP. I need out of Viking Magazine they services are not for the community at all I really need to speak with someone.

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Date: 4/5/2018 12:54 PM (PST)

Hello Joanna. Thank you for contacting BCA. I searched the company’s website and their customer service number is 1-800-339-9492. The company is located in Minnesota. Their business hours are Monday-Thursday 9am-7PM, and Friday: 9am-5pm CST. This would be the number to contact to cancel service. If the company is charging you without your authorization and sending you unwanted subscriptions, and you’ve reached out to them and their not responding to you and simply ignoring your requests, file a complaint with BCA. We'll contact Viking on your behalf and present your complaint and ask that they address your allegations. Filing a complaint with BCA is quick, simple and FREE: https://www.checkbca.org/filecomplaint.aspx?id=156263315 For your review, I’ve attached a copy of our BCA Reputation Report on Viking Magazine: https://www.checkbca.org/report/viking-magazine-156263315

However, further action on your part may be necessary. Because Viking Magazine is located in Minnesota, you should consider contacting the Minnesota Consumer Protection and filing a complaint with their office: https://mn.gov/commerce/consumers/

Please feel free to contact me directly at vantillon@checkbca.org if I can be of further assistance.

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