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Category: Business

Tags: eBay, eBay Inc

2025 Hamilton Avenue
San Jose, CA 95125

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Can I sue company for my money back

Date: 5/6/2019 1:10 PM (PST)

On Mar 11, 2019 I bought Slik-Pick Hidden Wheel Lift Tow-Repo-Wrecker Revolution ( 254140585470) For $3295. March 13th they sent me a message on eBay: Please contact me to make payment Nancy 330-692-9062 After a few days and couple attempts at calling finally got a hold of Nancy. And was told they could only accept checks she gave me address I sent check it was cashed March 27th. Slick pik hasn't marked item as paid on ebay. The only reason I know they received payment is from my bank.  I've contacted slick pik  multiple  times thru eBay messages, and i left them 2 voice mails. It was only when  I contacted eBay and they sent them a request for item and they responded on April 12th stating that the item listed 30 days for shipping.  So I said ok and ita now been 41 business days and no wheel lift. I left a voice mail on May 1st and was responded with them saying it takes 20 business days when she was counting out loud realized it was over 30 business days and said it would be shipped out this week.   I just want the product I paid for or i want my money back.

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Date: 5/6/2019 1:32 PM (PST)

Amy, if you have not done so already, I would open a claim through Ebay's complaint resolution center: . https://resolutioncenter.ebay.com/ You will need to sign in to Ebay to do this. Whenever a problem occurs with a seller on Ebay, you should open a claim immediately with their resolution center. This way Ebay is made aware of the problems you are experiencing with the seller and may be able to assist you further. You want to do this so Ebay is kept in the loop of what is going on and communication between you and the seller is not limited to direct emails between the two of you. I would wait to see what Ebay can do for you before any further action is taken.

Please do not hesitate to contact me directly at vantillon@checkbca.org if I can be of further assistance.

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