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Complaint filed againt MGM why no response

Date: 4/16/2018 11:38 AM (PST)

I filed a complaint with the Maryland Gaming and Conttol commission re Casinos in particular MGM at bationsk harbor.

Do they even acknowledge such filings or maje inestigations of the charges made?

John.

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Date: 4/16/2018 4:19 PM (PST)

Hi John, thank you for reaching out to Business Consumer Alliance (BCA) through our Ask the Experts form. BCA is not affiliated with the Maryland Gaming Control Commission, if you have previously filed a complaint with them, you will need to reach back out to them for a follow up. I cannot speak for another agency as to what step they will or will not take regarding complaints.

John, not sure what the problem is that you are experiencing with the company, but BCA does offer complaint mediation, where we would send out your complaint to the company in an attempt to resolve the problem. Here is a link to filing a complaint: https://www.checkbca.org/file-complaint. We will review your complaint, if we cannot process it due to the issue being out of scope for us to handle, your complaint may be posted as a review on our site against the company, all of our reviews are visible to the public. If you would like to email me your concerns, I can review and let you know what steps if any we can assist you with. My email is provide below.

In addition to our Ask The Experts Forum, Company Reports, and Complaint services, we offer many other free consumer services, including Customer Reviews, Resource Guides and Scam Alerts. Here is the link to review our services: https://www.checkbca.org/consumers.aspx. I would also like to let you know about our Consumer Ally program. It was made for a community of consumers, like yourself, who share our mission of protecting people like you from being scammed by promoting first-rate business practices and warning other of scams. It's free to sign up, which you can do here: http://www.checkbca.org/consumer-ally.

If you have any further questions, please feel free to contact me directly at alopez@checkbca.org. Thank you

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