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Tags: company's response, rebuttal, File a rebuttal
I'm currently in a dispute with shipper that stole my package , on site then shipped the box to me . Is there a local BBB that I can take the package to with my receipt to show just how crazy this case is? In their response they are saying I never had the items in the box. However MY receipt with the size, Wt and pricing that they gave and charged me suggest otherwise. I really need someone to see what I received compared to their response. Thank you.
Thank you Toni for contacting BCA. I understand you’re not happy with the company’s response. Your next step is to issue a rebuttal. We will contact the company a second time so they are aware you are unhappy with their response. Each state has a consumer protection division and that normally can be found through the state’s attorney general’s office and a simple Google search should bring up their contact information. Please contact me directly at firstname.lastname@example.org if I can be of further assistance.
Thank you for your response z.I will contact the Attorney general's office.
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