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Poor management

Date: 12/31/2021 3:44 PM (PST)

Is it illegal for a motel not to give a refund? And how can a motel have bed bugs and not clean for covid and still be in business

Category: Business

Responses: 1

0 Reviews

68 Answers

Expert

Date: 1/3/2022 10:25 AM (PST)

Hi Brent,
Sorry t hear about the unfavorable encounter you had at the motel. You may file a complaint and we will reach out to the business to see if they are willing to respond.
You should reach out to the local health department right away to report the bed bug incident and cleanliness of the hotel. If the location is corporate owned, try contacting the headquarters to report the incident.
You may also wish to contact your bank or credit card company and dispute the charge.
Here is a link to file a complaint with our organization: https://www.checkbca.org/file-complaint.
We wish you the best.

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