Forgot your password?
Tags: Walmart, customer service
I was asked for my receipt. I refused and was kept from leaving the store. I was pushed and had my things ripped from my hands. Treated like a thief. At the end I gave them my receipt and then escorted out and told I was not wanted there, that I was a piece of s*** and embarassed. What can I do about this? They had no reason to believe I was stealing.
Good Afternoon. I’m sorry to hear of the situation with Walmart. Although it may be Walmart’s policy to check receipts for proof of purchase as consumers exit the store, I understand your frustration. There is also no need for staff to resort to name calling. In addition to your inquiry here, I encourage you to share your experience by posting a review. One of the many features our company offers is customer reviews. Our customer reviews give consumers like yourself a platform to share your experience with a business, whether negative or positive, with others: https://www.checkbca.org/consumers.aspx You also can contact Walmart Headquarters at 1-800-925-6278 to reach out to their corporate team about your unfortunate experience with that particular store: https://corporate.walmart.com/contact-us
Business Consumer Alliance
Follow us on: