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Category: Services

Tags: insurance, customer service.

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I dont know to filled out this form

Date: 10/23/2018 12:42 AM (PST)

It's hard for me to filled this form up. I need help for that. To have a specialist to help me filled out form

This is a mail I got from today from San Diego Kaiser foundation insurance. Want me to filled out the department of managed healthcare imr. And I dont understand how to filled out what the member id and partner ship number. I dont even have a membership I'd code

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Date: 10/23/2018 11:11 AM (PST)

Good Morning Eleanor. Thank you for contacting Business Consumer Alliance. I’m sorry to hear of the difficulty you are experiencing filling out your paperwork. Look on your paperwork for a member services number to call. I believe someone from the member services department should be able to assist you in filling out your paperwork over the phone. Be sure to let the agent know that you do not have your member ID number and/or partnership number.

From your post, I am unable to determine if you are referring to Kaiser Permanente or Kaiser Foundation Insurance. Please clarify and I will be happy to research further on your behalf.

I hope this information has been helpful. If I can be of further assistance, please do not hesitate to contact me directly at vantillon@checkbca.org.

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Date: 10/23/2018 1:35 PM (PST)

I have their phone number in my Kaiser permenente application form. And I see her signature in bottom and her name is irina. She's a member case resolution center working in Kaiser in San Diego. I call her I dont have her extension number. It doesn't says it in my application letter. And i do really want her to be hurry up calling on my phone. She has my phone number want her to call me. I see her phone number is 909 367 7381

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Date: 10/23/2018 1:38 PM (PST)

I talk with her one time in phone but it's not me calling her. She's my helper taking care about the pharmacy is too convenience made a mistake. And she is trying to help me out fix problems. And send me a new card to be using it

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