• Need to resolve a dispute with a business?

    • File a formal complaint
    • Get assistance
    File Complaint

  • Free services to consumers

    • Check out a company
    • Read reviews
    Start Here

  • Have a question? Ask the Experts

    • Your questions answered by staff and industry experts
    Start Here

Get a Report & Read Reviews

Check out our comprehensive reports and read reviews by other customers about a company. Our professional rating and reviews will help you make informed decisions before you buy.

Find Business

File & Resolve Complaints

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint View/Update

Ask The Experts

If you have a problem, you can post a question to our forum. Responses marked “Expert” are either BCA staff or individuals that we deemed to be expert in their field.

Find Answers

Benefits for Businesses

BCA Membership

  • Tools to help promote your business
  • Enhanced business listing to get found
  • Arbitration service to legally protect your business
  • Get new customers with e-Quote referral system
  • Exclusive listing in BCA Member Directory
  • Access to special Complaint Mediation program
  • and more…
Apply Now
Full Benefits Chart

Finding a Member Business

Find a reliable, trustworthy business and reduce your risk of having a bad experience when you deal with a business in this or any other industry.

IN
Search

Hot Blog Topics

  • Don’t Be Fooled by Equifax Scam
    Don’t Be Fooled by Equifax Scam

    Posted: 9/29/2017

    Scammers are using the recent Equifax data breach to contact consumers and defraud them. The FTC warned that consumers have been receiving calls from individuals posing as Equifax employees, calling to “verify” account information. Be aware that this is a scam and these callers are only out to get y...Read more


  • BCA Scam Watch: Take a Pass on American Savings Pass
    BCA Scam Watch: Take a Pass on American Savings Pass

    Posted: 9/22/2017

    Consumers are being lured into signing up for a false discount savings plan, American Savings Pass. The company that also goes by the name American FunPass and, for a monthly fee, offers exclusive discounts and savings from national chains and restaurants. Oftentimes, consumers are presented with of...Read more


  • Employee Spotlight: September 2017
    Employee Spotlight: September 2017

    Posted: 9/21/2017

    Denise Soliz has been with us for 23 years! She is our Employee of the Month for September....Read more


  • After the Storm: Recognizing Disaster-Related Scams
    After the Storm: Recognizing Disaster-Related Scams

    Posted: 9/21/2017

    In the wake of recent hurricanes Harvey and Irma, scammers are doing their best to con consumers out of money. Consumers have reported a variety of scams, including fake flood insurance calls, hurricane cleanup schemes, and donation scams. BCA is warning consumers to be on guard for scams and what t...Read more


  • Is Your Business Prepared for a Disaster?
    Is Your Business Prepared for a Disaster?

    Posted: 9/15/2017

    It is imperative that businesses have a plan in place to deal with emergencies and to keep that plan updated. This article will discuss resourceful ways businesses can plan to deal with disasters and where to look for help and guidance....Read more

More

Recent Reviews

  • Clean and Green Professional Carpet Cleaning

    I just spent $ 455.00 to have my carpet cleaned. I was told I needed deep cleaning, but it took all of 45 minutes to clean the rooms. One person and he zipped brought the house and didn't move a chair! I'm used to having chairs moved and cardboard pu... Read More »


  • The Bouqs Company

    I gave a 10 because they were beautiful and on time and the price was not bad considering where the flowers came from. ... Read More »


  • The Bouqs Company

    This was my 4th or 5th experience with The Bouqs Company for ordering flowers. I have always had a very positive experience. I love that this company supports farmers in the US and across the world. They have some unusual options and I love readi... Read More »


  • Veterans Home Care, LLC

    I was needing some help managing things. My husband is deceased and I am on my own. A guy came to my home from New Jersey. I live in Pennsylvania. I thought this was very thoughtful. He explained everything until I understood how things worked. Ever... Read More »


  • A O Dowd Plumbing Inc

    I have hired Jason for several jobs, all of which, turned out exemplary. He has always been very thorough with his quotes and never leaving any hidden costs or potential problems unaccounted for. His services have always met my expectations and h... Read More »