Forgot your password?
The rating is based on a complex formula comprised of many different factors such as the type of
business, length of time in business, licensing compliance, complaint history, and our overall
experience with a company's industry in general. The scoring system takes into account the importance
we feel each factor is to the company’s reliability.
The general factors that impact your rating are:
Our ratings do not take into account:
Our rating of a company and our BCA Report on a company reflect our conclusions and opinion about the company
based upon information in our files and our experience with the company. Neither the rating nor the report is
a guarantee of reliability. Readers should not rely solely upon a company’s rating, but should read and consider
the entire report, including consumer reviews and complaint and response details before deciding whether or not
to do business with the company. The highest rating assigned to a company is AAA; the lowest is F. Between those
two ratings are nine others in order from highest to lowest rating.
The ratings are defined as follows: