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907 Tax & Books

252 inquiries |
Accounting and Bookkeeping Services

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8256 South Tongass Highway
Ketchikan, AK 99901 | Get Directions

(907) 225-0171

http://www.907tax.com

Monday-Friday: 9:00 AM-5:00 PM AKST

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/23/2016 Pat E.

Debra is the type of person that wants to make sure she does everything correct. She is a good and honest person.

Debra is a great and she works with you. I have no problems. I have been using her for 3 years now. Debra is the type of person that wants to make sure she does everything correct. She is thorough and asks lots of questions. She gets everything accomplished and put out for me. I get things signed and she sends it off on time. I would recommend her services and I trust her. She is a good and honest person. I play with her in a concert band. We all work at our music and have fun.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against 907 Tax & Books closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

907 Tax & Books offers professional services including bookkeeping, payroll and tax preparation services. Please contact the business for a full list of services.

Primary Contact:	Debra Pflaum (Owner)
Business Started:	1/26/2010
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Debra Pflaum Bookkeeping and Tax Services

Ellasown Sachets

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Tax Preparation Services

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