A-1 Auto Shippers ratings, reviews and complaints - Automobile Transporting Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A-1 Auto Shippers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing auto shipping services.

Primary Contact:	Jim Wamsley (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When choosing an auto shipping firm, the Better Business Bureau urges consumers to become familiar with the companies policies regarding delivery dates, insurance claims and driver screening. some auto transport firms do not clearly disclose that they act as brokers only, and the actual shipping of the auto is contracted to another company. Do not rely on verbal promises. READ before you sign. Find out who will actually do the shipping and where they are located. On 4/6/95 Bureau mail was returned by the Post Office and company phones were disconnected.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Accredited Auto Shippers

Atlantic Pacific Transportation

Discount Auto Shippers

M R H Company

Phoenix Transportation System

Websites:
There are no additional web sites.

Contacts:

Rebecca Montes (Customer Service)

Addresses:

5356 7th St., Los Angeles, CA, 90012

9144 Sepulveda Blvd, Los Angeles, CA, 90045

Reputation Report

A-1 Auto Shippers

Complaints and Resolutions

Other Information