A & C Tax Service ratings, reviews and complaints - Tax Preparation Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against A & C Tax Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

A & C Tax Service provides tax preparation, planning, and bookkeeping services.

Primary Contact:	Ellen K. Farrell (Owner)
Business Started:	1/1/1995
Social:

About A & C Tax Service

Ellen K. Farrell is an IRS Registered Tax Preparer providing tax preparation and bookkeeping services to taxpayers and small businesses in Daleville, AL.

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Licensing

This company may be required to be licensed or registered for the services they provide. To inquire on the status of this company's Tax Preparer or Tax Professional license or registration, please check the IRS Directory of Federal Tax Return Preparers & Professionals at http://irs.treasury.gov/rpo/rpo.jsf or email your request to epp@irs.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

A&C Tax Service

A and C Tax Service

Websites:
There are no additional web sites.

Contacts:

Freda Ellen Farrell (Owner )

Ferda Ellen K. Farrell (Owner)