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Reputation Report

A Unique Transport, LLC

  353 inquiries |
Automobile Transporting Services

501 West Glenoak Blvd Suite 110
Glendale, CA 91202
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(818) 545-7110

http://www.auniquetransport.co...

Contact us at (818) 545-7110 for details.

Company Rating

BBB

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Customer Reviews

based on 0 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Total Amount in Dispute:
$900.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complaints generally allege delays in delivery or pick up of vehicles denial of damage claims and refusal to process insurance claims.~~The company responds to complaints by denying claims stating damage to vehicle were pre-existing or by stating the customer signed the bill of lading without making any notations of damage. The company also responded to some cases by stating no pictures estimates or description of damages were received by the customer.

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Complaint Closing Statistics

1 complaints against A Unique Transport, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

A Unique Transport, LLC is providing auto transporting services. Specializing in moving cars from California, Arizona and Florida.

Primary Contact: Mike Mkrtchyan (Owner/President)
Business Started: 10/19/2000
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Licensing

As of our last verification on August 10 2007 this company's moving license MC #537146 is listed as active with the Federal Motor Carriers Unit. This company is licensed to provide interstate moving services. For the most up-to-date information regarding licensing status consumers may contact the Federal Motor Carriers Unit by logging onto www.fmcsa.dot.gov or by calling (916) 657-8153.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with auto shippers is that although they may advertise fast, responsible and affordable shipping services, their contract does not guarantee anything. Many such firms do not ship your auto themselves despite entering a contract with you, but act as a broker and subcontract the transport agreement to a third party.

Complaints about these companies generally allege that vehicles are not picked up or are not delivered on the date promised, that they are damaged during transport, or that claims for loss or damage are not paid. Deliveries may be days or weeks later than the window given, and the owner may have to rent a car while waiting for delivery or for repair from damages.

Although the broker may legally be liable for any loss or damage you suffer, they will probably refer you to the actual transporter for recourse. The transporter may be reluctant to accept responsibility for the damages. Either way, unless you are dealing with a reputable company, you will probably find it extremely difficult to collect for your damages.

We recommend checking with your own insurance company in advance to see if your policy will cover any damages resulting from the shipment. If not, you may be able to purchase a short-term policy that will cover these costs. You should also remove all personal possessions from your car before it is picked up for shipment.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

AAA Car Carrier Transportation

Websites:
There are no additional web sites.

Contacts:
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