ADT Security Systems Headquarters

based on 2 reviews

  • Category:
  • Address:
    1501 Yamato Road
    Boca Raton, FL 33431
  • Phone:
    (888) 238-2727
  • Website:
  • Social:
    ADT Security Systems Headquarters on Facebook ADT Security Systems Headquarters on Twitter ADT Security Systems Headquarters on Pinterest ADT Security Systems Headquarters on YouTube ADT Security Systems Headquarters on Blog 
  • Hours:
    Contact us at 800-521-0749 for Customer Care & Hours
  • Primary Contact:
    Mike Picciola (Vice President Customer Care Operations)
  • Business Started:

ADT Security Systems, provides the following products & services; ADT Pulse®, Access Control, Business Intrusion, Detection, Business Video Surveillance, Carbon Monoxide &, Fire/Smoke Detection, Home Security Systems, ect....

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Customer Reviews & Ratings

2 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    Let customers know the truth so nothing would get out of hand about the payment.

    Posted on 6/6/2019

    I signed up for ADT Service, and I wasn't treated as a customer. Now when I signed up, I made a down payment for a 100.00 dollars and when the installer(Issac) gets to my residence I was told to pay 38.03 on the balance left, but when the installer (Issac) pulled up my account it's showing 86 dollars and some change and I told the installer to give me a minute and let me call the representative that I talked to yesterday to confirm the amount, and as I called ADT to confirm the amount the installer walks out and left. So that tells me he knew I was right, and when he left I was still waiting to talk to ADT, and they saw the $38.03 on my account and then they explained the $86.00 after the installer leaves, so I didn't get my installation done and the installer(Issac) told a lie, I didn't have a problem paying the $86.00. My problem was that I just was told something different from the time I signed up for service, so as a customer I'm not happy; I did get upset to the point no one told the truth prior to signing up so I was just trying to get confirmation about what I was told as a customer, and that became a problem to me, So ADT needs to be mindful what they tell customers, as they are applying for service, just be honest with the full payment and not partial, so nothing like this would happen again. So as a customer I didn't get my installation done and not being treated as a customer, and no I would not recommend ADT to no one

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  • 1 Review
    0 Answers

    ADT helped solve my problem

    Posted on 8/12/2014

    I had another alarm company come to my door misrepresenting themselves. I unfortunately fell for their line and consequently ended up paying two bills each month! When I realized what had happened, I called ADT (which I should have done in the first place) and they have helped me get the problem solved. The solution did not benefit ADT, but they wanted to help me. This is above and beyond what most companies would do. I can't thank them enough, and when my other contract has expired, I will definitely return to ADT.

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