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Agrandmama Loves Kids Childcare and Preschool

180 inquiries |
Child Care Centers and Services

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4056 Pistachio Nut Avenue
Las Vegas, NV 89115 | Get Directions

(702) 628-1234

http://www.agrandmamaloveskids...

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/7/2020 Leayana H.

The lady who operates this business is a despicable person

The lady who operates this business is a despicable person. My 1 year old niece and 7 year old nephew attended this day care 3 days a week. She calls and harassed me at work in regards to my 1 year old niece pooping herself and sends pictures to my phone cussing and being completely disrespectful. I am an essential worker at Spring Mtn.Hospital during this global pandemic and it is stressful enough, but to have this issue in addition is overwhelming. Monday 4/26 I had enough of her complaints and texts. When I picked up my kids she puts them outside covered in dirt. My niece had no clothes on, just shoes and a diaper. She immediately slammed the door and didn't make an effort to converse professionally. I took pictures and video of the incident. She then preceded to continuously text me the following day with bizarre statements and opinions of me and my fiancee . For a child care business to put children outside in such horrid conditions and be part of the state board of business is beyond me. I demand some form of compensation and reprimand for this business. Your assistance in the action would be most helpful.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Agrandmama Loves Kids Childcare and Preschool closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is child care centers and services.

Primary Contact:
Business Started:	N/A
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Licensing

California law requires all child care facilities to be licensed by the California Department of Social Services (CDSS), Community Care Licensing Division (CCLD). The CCLD has responsibility for licensing Child Care facilities under the authority of the California Health and Safety Code.

To verify licensing for child care facilities, contact the Child Care Program Office by writing to them at, 744 P Street MS: 9-14-48, Sacramento, CA 95814, faxing them at 916-651-0531, or calling them at 916-651-6040. Their website address is www.ccld.ca.gov. Inland Empire residents may verify licensing locally by calling the Inland Empire Regional office at 951-782-4200.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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