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Aguilar Floor Covering

192 inquiries |
Flooring Contractors

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649 1/2 East 43rd Place
Los Angeles, CA 90011 | Get Directions

(323) 807-4894

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/12/2015 lynn d.

Excellent- highly recommend

I am a design consultant for modernist + architectural + film projects for 25+ years... I was in a pinch and needed a floor to be installed quickly. It was a difficult floor due to specs and selected wood type (eco)... Manny Aguilar/Aquilar Floor Covering was recommended to me by a contractor friend. I hired them and was extremely satisfied. Manny and his team were professional, had a strong sense of design and pattern, understood the direction, knew their craft inside-out, showed up on time and communicated punctually; did a thorough job even when other jobs were waiting for them, and exceeded expectations on outcome of floor. They did an impeccable job with molding, threshold spacers and trim. I then hired him to work with a Johnsonite flooring material on a project and he did a great job with this material, too... especially since the order was short, Manny took the product back to his studio, figured out a way to cut it to make it work; then returned and installed it. His crew was terrific, too. A+ work.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Aguilar Floor Covering closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Aguilar Floor Covering is a licensed contractor specializing in floor covering and installation services.

Primary Contact:	Manuel Aguilar (Owner)
Business Started:	1/14/2009
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Licensing

California State Contractors License Board

Verified License

License Number: 927410
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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