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American Companion and Caregivers

330 inquiries |
Adult Home Care Services

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4740 Green River Road Suite 212
Corona, CA 92880 | Get Directions

(909) 373-8670

http://www.americancompanionca...

Call (951) 734 -8993 to schedule an assessment

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/29/2015 Irene R.

American Companion & Caregivers in Corona, Ca

This company save my life they took great care of my parents their prices are reasonable with the Best quality of care the office staff was friendly caring and answered every question I asked I recommend this company to anyone who needs homecare the caregiver they sent was knowledgeable knew exactly what to do. I did not have to worry about my parents they have the best care possible. I have tried other companies and they do not stand up to this company if I had a question I could call any time any day of the week and someone would always be there to answer my questions. If I needed to add a shift they were very accommodating to my needs. I can't say enough about how great this company is

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Companion and Caregivers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At American Companion Caregivers, our mission is to provide the best home care services using the most experienced, professional, and loving caregivers.

Primary Contact:	Danelle Boncheff (Vice President)
Business Started:	6/8/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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