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Ancient Kenet Spa Klinic

206 inquiries |
Day Spas

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960 Southerly Road, Apt 260
Towson, MD 21204 | Get Directions

(443) 762-6545

http://ancient-kemet-spa-klini...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/1/2018 Tavon F.

The company refused me service based on my ethnicity.

The company refused me service based on my ethnicity. Their website clearly states they only service "African men" and when I called on Sunday, September 30, 2018 at approximately 1:40pm EST to inquire, I suggested to the owner that possibly the site had been hacked and explained to her what it says. She affirmed to me that it is in fact what it is supposed to say, only African men allowed and after I informed her if the Civil Rights Act of 1967 which makes it illegal to discriminate based on ethnicity (amongst a myriad of other things), age laughed and once I told her I'd be contacting you and a lawyer she laughed more and hung up...I demand they not be bigoted and follow the same rules, laws and policies all other businesses in our country do, including servicing people of every ethnicity

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ancient Kenet Spa Klinic closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is day spas.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Other Categories:

Massage Therapy Services

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