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Reputation Report

APMEX, Inc

  5,567 inquiries |
Gold, Silver, and Platinum Dealers

226 Dean A. McGee Avenue
Oklahoma City, OK 73102
| Get Directions

(800) 375-9006

http://www.apmex.com

Customer Service: Monday - Friday 8:00am - 6:00pm

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/20/2014

Now I shall find another company to purchase precious metals from.

APMEX listed me as a Gold Level Customer since I had purchased considerable amounts of silver coins from them. The last two orders which I placed included almost twenty dollars shipping charges. After each order APMEX advertised free shipping. I contacted customer service and was very disappointed with the treatment I, a Gold Customer, received with their "customer service" so I am going to find another company to deal with. There are no sole providers of any commercial product or service.

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Complaints and Resolutions

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against APMEX, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

As one of the world’s largest and most trusted sources for Precious Metals, APMEX puts tangible Precious Metal assets in your hands. Assets that no human being can create, inflate or diminish.

Primary Contact: Customer Service
Business Started: 1/1/1999
Social:

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Licensing


We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Michael Haynes

Addresses: