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Approved Auto Credit

142 inquiries |
Used Car Dealers

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8202 Eastern Avenue
Bell Gardens, CA 90201 | Get Directions

(562) 928-2345

http://aprovedautocredit.com

Monday-Sunday 8 AM-9 PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/19/2013 Spela W.

Very bad service

The worst dealership I have ever dealt with! Costumer service is very, very poor. I bought a car from them and a wiper lever was broken. When I came to pick up my car (the day after I bought it) their mechanic was still working on it, trying to replace the lever. He said he couldn't change the broken part (it only required a lot of patience and some time, according to him). He said I could drive the car off and they would give me $50 to have the broken part replaced at my local mechanic (that's how much the repair would cost, again, according to him). I was okay with that since I had a long drive home ahead of me and didn't want to wait any longer (by that time I had already been waiting over an hour). When I took my car to my local mechanic, he told me that the replacement part they gave me was not the right one (no wonder their mechanic couldn't replace it!!) and that the cost of the repair would be $134. So on top of the $134, I had to buy a new part, too. I think that Approved Auto Credit's mechanic KNEW that the part was not right for my car and just tried to get rid of me by giving me 50 bucks. AAC will lie to you and try to rip you off. Stay away!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Approved Auto Credit closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Approved Auto Credit is a auto dealership specializing in the sell of pre-owned vehicles. We are the bank so we can finance anyone.

Primary Contact:	Jean Makhoul (Owner)
Business Started:	1/24/2012
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

As of our last verification on September 24, 2012 this company's license, number 80969, is listed as valid. The license was issued on July 24, 2012. For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (916) 229-3126 or visiting their website at http://dmv.ca.gov/olinq2/olApplication.do

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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