Augusta Precious Metals ratings, reviews and complaints - Gold, Silver, and Platinum Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Augusta Precious Metals closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Augusta Precious Metals educates & empowers Americans to protect their retirement savings and stays with them as an ongoing resource. The company helps consumers set up physical silver/gold IRAs and send IRS-approved metals to secure depositories.

Primary Contact:	Isaac Nuriani (President)
Business Started:	1/1/2012
Social:

About Augusta Precious Metals

Unlike other gold IRA companies, award-winning Augusta Precious Metals stays with customers through the life of their physical silver and gold IRA portfolios. The company works with consumers to set up silver and gold IRAs and send IRS-approved metals to secure depositories.

As a leader in the retirement community, Augusta is committed to total transparency, simplicity and lifetime service to customers and their customized metals portfolios. They help educate consumers with robust website information, free guides and one-on-one webinars with their in-house economic analysts led by Harvard-educated Devlyn Steele.

This company operates differently from other gold IRA companies — customers enjoy the benefit of specialized departments and a streamlined, assembly-line process that results in cost savings for customers. Many high-net-worth individuals have taken advantage of this savings for years. Augusta is known for its specialty in gold IRAs, as opposed to other companies that provide gold IRAs among many other products.

Hall of Fame quarterback Joe Montana asked his personal financial advisors to find the best gold IRA provider in the United States, and this is the company they found. Mr. Montana met via web conference with the Augusta analytics team and was so impressed he agreed to become Augusta’s corporate ambassador. The Augusta analytics team is available to any American interested in exploring silver and gold IRAs as a protective portfolio asset.

Augusta is known for high customer loyalty and repeat business, because they serve customers with transparency and integrity. The company holds numerous accolades, such as “Best of” four years in a row with TrustLink and “Most Trusted” by IRA Gold Advisor, as well as a Better Business Bureau A+ rating and a Business Consumer Alliance AAA rating. The company received 5 out of 5 stars from TrustLink and 4.8 out of 5 stars from Google Business and Facebook. Read reviews and watch video testimonials at Augustapreciousmetals.com.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Kyle Stewart (Media Production Manager)

Kindra Foster (Copywriter)

Sagit Levy (Marketing Coordinator)

Kindra Foster (Marketing)