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Total Amount Settled:
Complaint Resolution Index (CRI)
BCA's Summary and Analysis:
Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.
Although in some cases the company failed to respond to complaints.
Complainants allege failure to deliver orders, inadequate customer service, and difficulty obtaining refunds. Some allege the arrangements are not as advertised, long waiting times to speak with customer service, and the company denies refund requests.
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