277 inquiries | Online Retailers
(877) 272-4441
http://www.bcshomeshoppingnetw...
Company Rating
AAA
Customer Reviews
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege deceptive sales practices and failure to provide services. Specifically customers state after responding to offers for unsecured credit cards and sending in the application fees no cards are delivered. Others allege they are contacted and told they have won a $25 000 sweepstakes for catalog orders. They are then instructed to send in a fee to receive the catalogs. Customers reportedly never receive the catalogs or ordered merchandise is not delivered. Most customers allege difficulty contacting the company to check on order status or to request refunds.~~The company responds to some complaints by offering refunds cancelling the membership or sending the catalog. A few customers claim the company did not provide the promised refund and failed to send the requested itemized billing statement.
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Company Info
This company's business offering home shopping for discounted items and offering credit cards.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Any third party advertising the availability of credit cards is required by law to register with the California Attorney General and post a $100 000 bond. Even if registered and bonded it is unlawful to collect fees before services are performed. Offers of secured credit cards require a deposit in a savings account with the credit card issuer. This deposit is collateral for your line of credit or credit limit. In the case of unsecured credit cards if you would not qualify for a credit card with your local bank chances are a third party will not be able to help. We caution against sending money to this company or releasing any personal information which would allow access to your bank accounts or credit information. If you have truly won a prize there should be no redemption fees or other conditional rules to comply with in order to actually receive your prize. State and Federal lottery laws prohibit the practice of asking for payment to claim a prize. Remember if it sounds too good to be true it probably is. The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period they are required to notify the buyer in writing of the delay and give the option of waiting or having their money returned within 7 days. Credit card payments must be credited within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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