Best Buy Company, Inc. Reviews

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Customer Reviews

Showing 7 recent reviews for Best Buy Company, Inc.

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Charlotte H.

Posted on 1/3/2020

Two employees were standing around visiting instead of helping

I went in looking for 2 Routers. Best Buy in Wichita Falls, TX The people there ask to help the people that came in after me. I couldn't find anyone to help me so I left. I will be purchasing 2 routers from someplace. I had questions about the routers, so I needed help. Two employees were standing around visiting instead of helping me. When they stopped talking they ask a couple that came in after me if they needed help. This is not a good way to do business. I would like for businesses to wait on customers as they come in. I guess because I was alone and a female you didn't need to help me.

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Nohemi R.

Posted on 11/15/2019

Horrible customer service.

HORRIBLE SERVICE , CALLED for help several times. Nobody never showed up or came to help. HAD to keep calling for help, they were more on their cell phones than trying to attend to their customers.

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