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7601 Penn Avenue South, #D6
Richfield, MN 55423-3645
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based on 13 reviews.

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Customer Reviews

Showing 13 recent reviews for Best Buy Company, Inc.

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Posted on 7/7/2020

Police were called because I would not wear my mask as they requested over my ears

July 5th, 2020- I went to BEST BUY for the third time in 10 days. I was returning a glass phone protector that I purchased earlier on in the week for my son. They gave my son and I a mask. Jefferson Parish President Cynthia Lee Shang mandated masks, even though masks are NOT a law, and are Unconstitutional. I went ahead and took the mask from the gentleman. My 10 year put his mask on, and I chose to hold my mask up close to my face and mouth. I entered the store and went up to the ATT clerk holding my mask up to my face. I was approached three times once buy the ATT guy, and twice by the door attendant. They said, "I have to wrap the ear pieces around my ears." I said, "thank you very much." This happened three times. I continued to tell them, "thank you very much." On the third approach the guy working the front door told me if I did not put the mask around my ears that he would call the police. I said, "ok, call the police." I was minding my business, and I had a warranty for my items. The store employee's harassed me. THREE times they insisted I wrap the ear pieces around my ears. Keep in mind I held the mask by my mouth and face the entire time I was in the store. I did comply, just not they way they wanted me too. We are all well aware that HIPPA laws protect our privacy. I do NOT have to tell anyone my medical history, it's NONE of their business! They had the police remove me, and they refused to help me replace my broken items.

Posted on 6/2/2020

Denial to shop inside store. Best buy is denying anyone to walk in and shop in there stores.

Denial to shop inside store. Best buy is denying anyone to walk in and shop in there stores. This is unacceptable. Best by should not have a store and be online shopping on a website only if you cant walk in to the store and shop.