Best Price Caskets

Don't do it

12-14-15 My Mother passed away on Thursday of last week with a very limited budget for funeral expenses. I contacted this company to have a casket shipped to her funeral home. I spoke with Terry who took the order. I explained that we had a viewing on Saturday and he assured me the casket would be flown out to Atlanta and trucked to Monroe and delivered to the funeral home on Friday. I received a confirmation of the shipping of the product on Thursday afternoon about 4:30 that afternoon. We drove down on Saturday morning to finalize the arrangements. The funeral director asked when we expected the casket to arrive as we were pushing. My heart sank. I called the company only to find that they had not sent the casket. I couldn't believe what I was hearing and had some very unkind words for Terry. His comment to me was that "the funeral home had lots of caskets."We were then facing a price of 3 times what we had paid and this caused a major hardship financially. I can only hope that this review helps some other family to be able to avoid the additional horrific stress my family felt as a result of this inexcusable action and lack of responsibility displayed by this company and it's representative.The only reason I gave a 1 star rating is because they did not have a 0. I plan to post this on every review site I can find to help make the public aware of this type of situation.

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