Beverly Diamonds

550 South Hill Street Suite 542
Los Angeles, CA 90013
Phone: (888) 355-4367
Contact: David Jordan - Company Manager
Company ID: 100089880


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
08/25/2016
Customer Complaint: The GIA consultant graded the center diamond as a .68 Carat, (G) Color, I2 Clarity Enhanced, Class 2... Read More

Company Response: We will await your phone call to resolve this case for you. Beverly Diamonds
11/08/2015
Customer Complaint: Terrible customer service both online and via the phone. Ring not to specification

Company Response: We have explained to the consumer about the fees that he had paid importing his ring to his country.
07/14/2015
Customer Complaint: Misreprsentation of the quality of the ring I purchased

Company Response: If the customer wanted an SI clarity, then we have given her the correct item on the initial purchas... Read More
07/14/2015
Customer Complaint: I was ripped off by Beverly Diamonds. They sold me an I3 ring and advertised it as SI.

Company Response: GIA does not grade clarity enhanced diamonds so they will not provide a proper grading on the stone
07/02/2015
Customer Complaint: I was promised a delivery date and that didn't happen on the date promised.

Company Response: We still would like to help you if we can, feel free to contact us if you wish to do so.
01/14/2015
Customer Complaint: I noticed that an inclusion at the top of the ring was getting bigger and it looks like the diamond ... Read More

Company Response: Company states they are willing to offer an exchange for the amount she spent on the ring or fix it ... Read More
12/03/2014
Customer Complaint: I believe this company has dishonest practices, and I would not recommend that anyone do business wi... Read More

Company Response: This order was never canceled since per our return policy mentioned clearly, "eternity rings" since ... Read More
11/26/2014
Customer Complaint: Within 4 months of actually having the ring, I have had a diamond fall out 3 different times.

Company Response: Our staff took it upon ourselves to assist him few times and replace his diamonds at no charge to hi... Read More