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Birmingham Yellow Cab

155 inquiries |
Taxicab Companies

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5804 Oporto Madrid Blvd S
Birmingham, AL 35210 | Get Directions

(205) 222-2222

http://www.birminghamyellowcab...

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/1/2022 Charlie Z.

Stop hiring young stupid drivers who have no manners or home training for the people who are your drivers customers who represent your company.

I requested a yellow cab yesterday between the hour of 1:00pm to 3:00pm and then a driver in the car number 48 arrived and asked me if I was going to pay him in cash or was I going to use a card to pay him. I said I am paying you In cash. Then he asked me for a dub. I don't know what the hell is a dub. English please people. At this time we have not even move to go to the destination so I told him I would be calling for another cab and I got out of the car. I am a disabled man who is 55 years of age and I don't have any time for games or ignorance from your drivers who don't know how to treat your customers. The trip that I was taking was to go to Publix on 20th street south and then come back home. That's ride cost $13.00 round trip. If the yellow cab company wants to stay in business I want you to talk with your drivers about the treatment of people who they are picking up as customers and the nasty cars and attitudes of the drivers to the customers. Stop hiring young stupid drivers who have no manners or home training for the people who are your drivers customers who represent your company. And tell your drivers to stop driving so damn fast.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Birmingham Yellow Cab closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is taxicab companies.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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