based on 2 reviews

  • Category:
  • Address:
    P.O. Box 85699
    Richmond, VA 23285-5699
  • Phone:
    (800) 955-7070
  • Website:
  • Social:
    Capital One Credit on Twitter Capital One Credit on Facebook Capital One Credit on YouTube Capital One Credit on Pinterest 
  • Hours:
    Contact us at (800) 955-7070 for hours
  • Primary Contact:
    Laura Farley (Compliance Manager)
  • Business Started:

Capital One is a diversified bank that offers products and services to individuals, small businesses and commercial clients. They use technology, innovation and interaction to provide consumers with products and services to meet their needs.

799 inquiries

About Capital One Credit

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BCA Ratings & Complaints

Rating for Capital One Credit

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Customer Reviews & Ratings

2 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    My account was hacked into and used, and they didn't let me open another account.

    Posted on 9/16/2019

    My account was hacked into and used. I called capital one paid what I owed in full they gave me credit on what the hacker charged. They issued me another card I called to activate they told me my account was closed. I have been a good customer paid all my bills on time. I had a car loan I paid the account off early. Very upset with the way treated by this company. I just wanted to issue a complaint. I rate them a no star. Capitol one should have did a better job.

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  • 1 Review
    0 Answers

    It took multiple calls from Nov to Jan to get this refund.

    Posted on 2/1/2019

    We had a fraudulent charge on my account. We had to destroy our original card and given new cards. It took multiple calls from Nov to Jan to get this refund. My credit card company did not work with me and basically said that I did purchase the product. I had to make many calls to prove that I did not purchase the product, this should have been done by them. They say I will be credited in 2 to 3 days. They need to be watched on how they run their business. No customer should have to work this hard to get a refund and your credit card company should be helping their customers.

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