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Central Florida Investments, Inc.

  738 inquiries |
Timeshare and Resort Promotion Services

2801 Old Winter Garden Road
Ocoee, FL 34761
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(407) 345-0000

http://www.westgateresorts.com

Company Rating

D

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Customer Reviews

based on 2 reviews.

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Complaint Experience

88%

Complaint Resolution Index (CRI)

34 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/1/2021

rlkelso@gmail.com

We purchased a timeshare w/ Westgate in Gatlinburg, TN 3/2010. Then 11/2020, after frustrations w/ WG & personal reasons, we tried to Deed Back 2 timeshares. All mortgages paid off & maintenance fees were never late. We were denied. In communication w/ WG it was mentioned that the "banking" information was in our Public Offering Statement. We then discovered we didn't receive the POS in paper form, even though we signed the Receipt for Timeshare Documents requesting the paper form. The CD-ROMs only had the POS for WG of Park City, UT (not Gatlinburg) & the amendments were from 2006. We had multiple transactions with WG yet never received the correct POS in those transactions. I have filed with the BBB, but WG continues to claim our concerns are "time-barred". However, a clear case of fraud, deception, or concealment, for instance, where the plaintiff is misled into believing that the wrongful act did not occur cancels out any claim to "time-barred". Also, the statute of limitations does not begin to run until the plaintiff reasonably should have discovered that he or she has a claim. This equitable doctrine is called the "discovery rule." We did not discover that we didn't have the correct documents until 11/2020. There are many lawsuits involving hundreds of owners, regarding Wg & deceit (Hambacker, Moore, Overton, Sparks). These Lawsuits mention deception that occurred in a "standard practice" way.

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Complaints and Resolutions

Total Amount in Dispute:
$181,173.00

Total Amount Settled:
$0.00

Complaint Experience

88%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

However, the company failed to respond to one complaint.

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Complaint Closing Statistics

34 complaints against Central Florida Investments, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
4 Agreed to make an adjustment
1 Refusing to make an adjustment
28 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business offers time share resorts and services.

Primary Contact: David Siegel (Owner / President / CEO)
Business Started: 6/1/1972
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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