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Chris & Gilbert Carpets

Member | 455 inquiries |
Flooring Contractors

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13822 Hubbard Street
Sylmar, CA 91342 | Get Directions

(818) 568-7078

http://www.chrisandgilbertscar...

Monday-Saturday: 8:00 AM-7:00 PM

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 12/27/2018
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 3/12/2020 Esmeralda E.

I love the floor they installed in my living room.

I love the floor they installed in my living room. They were professional, timely, and the end result is beautiful.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Chris & Gilbert Carpets closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Chris & Gilbert Carpets provides licensed and experienced services. Installation services offered include hardwood, hardwood refinishing, laminate, carpet tile, rubber flooring, and carpet.

Primary Contact:	Christopher Dominguez (Owner)
Business Started:	12/21/2018
Social:

About Chris & Gilbert Carpets

Chris & Gilbert Carpets has been in the industry of flooring for many years and has countless experience with many projects inside and out. We have done many apartment buildings both big and small and lovely homes all over the Los Angeles area. Our company also works in commercial areas such as gymnasiums, crossfit gyms, schools, and office spaces. All of our materials are chosen to best fit your project and to adhire to your comfort. We have many options to choose from on various types of flooring including, laminate, vinyl planks, carpet, and linoleum.

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Licensing

California State Contractors License Board

Verified License

License Number: 1048219
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Christopher Dominguez

Websites:
There are no additional web sites.

Contacts:

Gilberto Dominguez

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