Christopher Persaud Attorney at Law ratings, reviews and complaints - Foreclosure Law Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfulfilled contracts failure to honor their money back guarantee and inability to obtain refunds when the company fails to provide modifications. Other customers complain that their financial hardships escalate due to months of waiting in expectation of loan modifications that do not materialize. Some report losing their homes due to excessive waiting periods for services to be provided. Other clients complain that lenders refuse their modifications however the company repeatedly re-submits requests in lieu of issuing refunds as agreed. Most recent complainants report the company is no longer operating from addresses or phone numbers provided and they have been unable to reach anyone by phone or email.~~The company responds to some complaints by disputing that services were not provided or that the company failed to contact clients on the status of their cases. In some cases the company did agree to a refund or partial refund however some complainants contend the company failed to issue the refund as agreed. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

0 complaints against Christopher Persaud Attorney at Law closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing legal services.

Primary Contact:	Christopher Persaud (Owner)
Business Started:	2/14/2008
Social:

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Licensing

California State Bar

Verified License

License Number: 262620
Status: Disbarred

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Effective October 2009 in California it is illegal to collect any fees regardless of the form for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.~~HUD approved housing counseling agencies are exempt from this law.

Other Considerations

Although our files show disconnected phone numbers returned mail or both at some of the addresses or contact information on file this company is not out of business. On May 13 2010 we were able to verify with the company that they were no longer operating from thier Corona location but were still conducting business at the Downey address which is the address record of the California Bar Association.~~ Law Offices of Christopher Persaud~ 8069 Florence Ave~ Downey CA 90240~ Phone Number (562) 334-1500 ~~The current website displays: 18 Technology Drive Suite 110~ Irvine CA 92618. ~ Phone: 800-884-1209 or 818 437-6820 direct~ Fax: 800-458-1735

Industry Resources

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Additional Info

DBAs:

Legal Modification Center

Legal Modification Law Firm

Law Offices of Christopher Persaud

Legal Modification Firm

Websites:
There are no additional web sites.

Contacts:

Monica

Other Categories:

Loan Modifications Advance Fee

Reputation Report

Christopher Persaud Attorney at Law

Complaints and Resolutions

Other Information