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Closets By Design, Inc.

Member | 645 inquiries |
Construction and Remodeling Services

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3860 Capitol Avenue
Whittier, CA 90601 | Get Directions

(800) 500-9210

http://southerncalifornia.clos...

Schedule an in home design consultation at a location near you 888-500-9215 1-800-By-Design

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 11/24/1998
This company is a Charter Member of Business Consumer Alliance.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Closets By Design, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We design, build, and install custom closets, garage cabinets, home offices, laundries, pantries, wardrobe mirror doors, and much more. We offer a no obligation in-home consultation, custom designs and the highest quality product construction.

Primary Contact:	Michelle Whiddon (Customer Service Manager)
Business Started:	3/24/1992
Social:

About Closets By Design, Inc.

We've built our reputation as the industry leader on a commitment to complete customer service and total customer satisfaction. From our no obligation in-home consultation to custom tailored designs to the highest quality product construction. Even with these comprehensive services, our products offer the best value in the industry.

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Licensing

California State Contractors License Board

Verified License

License Number: 794616
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Alexsan Jivalagian (RMO)

Gerard Thompson (CFO )

Frank Melkonian (CEO)

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