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CMG Mortgage Inc.

454 inquiries |
Mortgage Services

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2250 Obispo Avenue #104
Signal Hill, CA 90755 | Get Directions

http://www.cmgmortgage.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/8/2018 Theodore S.

Absolute worst finance company I ever worked with.

Just in case anyone was wondering; CMG Mortgage is HORRIBLE, INCOMPETENT, AND IGNORANT! For two days they've been promising me a payment history report, which takes 1 minute to generate, but that it would be delivered in a day. After TWO days, now they say; "There was never a request to generate the report." If you, for whatever reason, end up with a mortgage with CMG, dump them and get away from them as soon as possible. BTW - They ALMOST caused us to lose our home a couple years ago because we did as instructed while I was in the hospital. Because we did what they said, they then started default procedures to proceed to foreclosure. (God was good and we were provided a way out.) I just wanted to warn you all!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against CMG Mortgage Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is mortgage services.

Primary Contact:
Business Started:	7/1/1993
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01370755
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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