(949) 453-3400
Customer Rating
based on 1 review.
Ratings Breakdown
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
Showing 1 recent review for Colgate-Palmolive Co
Most Recent Oldest
Posted on 4/23/2018
Defective product
I sent an email questioning the cloudiness of the Softsoap Hand Soap refill bottle. This is their reply.... From: Colgate-Palmolive Consumer Affairs Subject: Response to Your Email Thank you for responding back to us about the Softsoap Liquid Hand Soap refill you purchased. We're pleased to have this opportunity to assist you further. Due to the freezing temperatures, the appearance and consistency is subject to change if it is stored that way for a long period of time. We recommend our products be stored at room temperature at all times. Apparently they must have stored quite a bit of our products in freezing temperatures if the bottles on the shelves are cloudy as well. Thank you for bringing this to our attention. When the consistency changes, it may become difficult to get the product out of our Softsoap Liquid Hand Soap containers that are made specifically for our products. We hope this information is more helpful to you. If you have any future questions please feel free to contact us again. Sincerely, Cassandra Zoss Consumer Affairs Representative Consumer Affairs AFCXZ1NA/cl 098980011AResolution Sought by the Customer: Remove the defective products off store shelves as people will be upset when they discover the liquid will not pump out of the dispenser. Perhaps even a recall. After all, it is a refill bottle designed for use in a dispenser.
Was this Review…? Helpful (0)
Flag This Review Send Message
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request. Explain why you feel it is inappropriate:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile