Find a reputable business?

Reputation Report

ComForCare Senior Services

445 inquiries |
Adult Home Care Services

File Complaint

370 Amapola Avenue Suite 209
Torrance, CA 90501 | Get Directions

(424) 233-0702

http://www.lasouthbay.comforca...

Anytime by Appointment

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 3 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/17/2013 Elizabeth C

Professional, Knowledgeable and Caring

The level of care and support we have received is professional, caring and knowledgeable. ComForCare made suggestions on how to make Mother's room hazard free, they take the time and effort to discover what Mother's interest are and consistently look out for her health and protection. The care givers are well informed, cautious, protective and always willing to discuss or take action to help Mother feel better and relaxed. I am impressed with the care givers high level of professionalism. We recommend ComForCare services for the following reasons; The care givers are professional, personable and caring. The management team is an excellent source of information, organized and timely with communications regarding anything having to do with Mother.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against ComForCare Senior Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are a premier provider of non-medical, private duty home care services for people of all ages. Our caregivers can assist people with the activities of daily living anywhere they call home.

Primary Contact:	Van Castaneda (Owner)
Business Started:	6/12/2006
Social:

Interested in ComForCare Senior Services?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Mark Ho (Vice President)

Addresses:

3655 Torrance Blvd. 3rd Floor, Torrance, CA, 90503

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile