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Consumer Advocates & Associates

  907 inquiries |
Loan Modifications |   Business Alert

3580 Wilshire Blvd. Suite 1625
Los Angeles, CA 90010
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(866) 500-3814


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Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/23/2015

Do Not send them money untill they do their Job.

First they send me a Modification clamming they can get my interest rate to 3 Sam Cheing was in charge of my Case. To make a long story short after I received this letter, Sam tells me I need to send $ 4200.00 he stated it was to show my Bank that I'm serous about getting the interest rate reduced. Nothing happened to get the interest rate to 3 oh after a Year Sam hooked me up with keeping your home California think that's good? think again.This was a reinstatement to get back on track but still no 3 but now my loan ARM that was going to be fixed reset to 5.5 Now I'm back to square one thanks Sam I should have listened to everyone telling me sending money before they do their job is a bad idea! Ok enough I do have more to say but I will keep that until later.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Consumer Advocates & Associates closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

Consumer Advocates & Advisors has been in business since 2009, providing a variety of loan modification services.

Primary Contact: Max Gordon (CFO)
Business Started: 8/29/2013

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law. For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.


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Consumer Advocates and Associates

There are no additional web sites.


Iris Rivera (Administrator)
Customer Service
Etoile Max Hambleton
Hugo Medina (CEO)